# AI Systems Engineer Source: https://realanalystjobs.com/job/ai-systems-engineer-sonarsource-96f422cf AI Systems Engineer at Sonarsource, an on-site role based in Geneva, Switzerland. Experience level: 5+ Years. Posted on 29 September 2026, read from Sonarsource's own careers page (Lever), which RealAnalystJobs re-checks daily and removes the role when it closes. Updated 15 November 2026. ## Key facts - Company: [Sonarsource](https://realanalystjobs.com/companies/sonarsource) - Location: Geneva, Switzerland - Work mode: On-site - Posted: Sep 29, 2026 - Employment type: Full time - Experience level: 5+ Years - Source: Sonarsource's careers page (Lever), re-checked daily Skills: [Python](https://realanalystjobs.com/skills/python) ## About this role Who is Sonar? Sonar enables organizations to ship agentic code with confidence. Code creation is abundant, but confidence is scarce. Our core platform, SonarQube, verifies over 750 billion lines of code every day, delivering agentic verification and governance for all code. Trusted by more than 7 million developers and 75% of the Fortune 100, including teams at Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company, Sonar enables organizations to reduce outages, improve security, and lower the cost and risk of agentic software development. Founded in Geneva and now headquartered in Austin, Texas, Sonar has a global team working across offices and hubs, including Silicon Valley, London, Bochum, Barcelona, Singapore, Tokyo, and the Washington, D.C. area. At Sonar, we’re enabling enterprises to build agentic software factories that can move quickly while maintaining the control, consistency and evidence required to ship with confidence. Position description The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance. This role sits at the intersection of AI-native operations, enterprise platform engineering, and IT service management. You will own how Sonar designs, builds, and operationalizes AI-augmented systems across its internal technology ecosystem - engineering AI agents and connectors, automating workflows end-to-end, and integrating our enterprise tool stack, with Jira Service Management and the Atlassian suite as one core platform among several. While Jira Service Management and the broader Atlassian suite form a core part of your platform footprint, your scope extends well beyond it: you will build and maintain integrations across our enterprise tool stack, engineer automation pipelines that eliminate manual work at scale, and operationalize AI-native capabilities (Enterprise Apps connectors, Claude MCP integrations, Rovo agents) that put Sonar ahead of the curve in AI-driven internal operations. Your success will directly enable every internal team at Sonar to work faster, smarter, and with less friction - and will give leadership real-time visibility, consistent governance, and a platform that scales effortlessly with the company's global growth. What you will do You are confident in owning and evolving a multi-platform internal technology ecosystem for a fast-growing, multi-site, multinational organization. You bring deep expertise in building AI-native systems and automations, and you are equally at home administering and evolving ITSM platforms - especially Atlassian - that anchor Sonar's internal operations. You bring proven, multi-year experience in: • AI Systems & Agent Engineering (primary focus): Designing, building, and operationalizing AI-native capabilities across Sonar's internal stack - Claude MCP (Model Context Protocol) integrations, custom Claude skills, Rovo agents, and Enterprise Apps connectors. You prototype on the frontier, then harden what works into reliable, governed production systems that internal teams depend on daily. • ITSM Platform Ownership (JSM): Administering, configuring, and continuously evolving Jira Service Management - including service catalog design, SLA management, queue configuration, request type rationalization, and automated routing. You treat JSM as a product, not a ticket system. • Atlassian Suite Administration: Managing the full Atlassian Cloud ecosystem (Jira Software, Confluence, JSM, Guard, Loom, Trello, Bitbucket) with deep expertise in governance, user access management, project templates, and platform health monitoring. • Automation Engineering: Designing and implementing sophisticated workflow automations - using Atlassian Automation, REST APIs, and third-party middleware - that eliminate manual processes and scale operations without adding headcount. • Enterprise Integration Architecture: Building and maintaining integrations between Atlassian and adjacent enterprise systems (Slack, HR platforms, identity providers, monitoring tools) using webhooks, APIs, and marketplace apps. • CMDB & Asset Management: Owning JSM Assets configuration, data integrity, and lifecycle management across IT hardware, software licenses, and configuration items (CIs) - ensuring a reliable, audit-ready source of truth. • ITSM Process Governance: Defining and enforcing ITIL-aligned processes including incident management, change management, problem management, and access management - translating business needs into governed, automated workflows. • Security, Compliance & Audit Support: Ensuring platform configurations adhere to SonarSource's data protection, access control, and audit requirements. Supporting external audit engagements (KPMG, PwC) with documentation and evidence packages. • Stakeholder Enablement: Partnering with all internal teams (HR, Finance, Legal, IT, Security, GTM) to identify automation opportunities, gather requirements, and deliver continuous improvements - acting as a true internal platform consultant. • Platform Roadmap Contribution: Proactively identifying opportunities to modernize internal processes, adopt new platform capabilities, and drive the platform roadmap forward in partnership with the BizTech BackOffice lead Experience and qualifications Experience & Technical Acumen • AI Engineering (Required): Hands-on experience with AI-native platforms and building on them - Claude/Anthropic, MCP, agent frameworks (Rovo or equivalent), connectors, and prompt-based workflows. You've built and shipped something real, not just experimented. • Atlassian Platform Expertise (Required): 5+ years hands-on administration of Jira Servi Description from Sonarsource's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you. ## How to apply Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/ai-systems-engineer-sonarsource-96f422cf) and use Apply now there to reach the employer's application. The listing is re-checked against Sonarsource's careers page daily and removed when it closes. ## Sonarsource 1 open analyst role on Real Analyst Jobs. [More roles at Sonarsource](https://realanalystjobs.com/companies/sonarsource) ## More like this ### Other open roles at Sonarsource - [Analyst, CEO Office](https://realanalystjobs.com/job/analyst-ceo-office-sonarsource-fe622e6c), London, UK (On-site) - [Analyst job market report](https://realanalystjobs.com/analyst-job-market) - [What analyst roles pay](https://realanalystjobs.com/blog/data-analyst-salaries) ## Sources and links - [This role on Real Analyst Jobs](https://realanalystjobs.com/job/ai-systems-engineer-sonarsource-96f422cf) - [Sonarsource on Real Analyst Jobs](https://realanalystjobs.com/companies/sonarsource) - [All analyst jobs](https://realanalystjobs.com/jobs)