# Business Analyst

Source: https://realanalystjobs.com/job/business-analyst-cloud-analogy-c6df41a0
Business Analyst at Cloud Analogy, an on-site role based in Noida, India. Pay stated in the posting: INR 1,000,000 to 1,600,000. Posted on 4 September 2025, read from Cloud Analogy's own careers page (Keka), which RealAnalystJobs re-checks daily and removes the role when it closes.

Updated 14 November 2026.

## Key facts

- Company: [Cloud Analogy](https://realanalystjobs.com/companies/cloud-analogy)
- Location: Noida, India
- Work mode: On-site
- Pay stated in the posting: INR 1,000,000 to 1,600,000
- Posted: Sep 4, 2025
- Employment type: Full time
- Source: Cloud Analogy's careers page (Keka), re-checked daily

## About this role

We are seeking a detail-oriented and customer-focused Business Analyst (BA) to join our Customer Success Management (CSM) team . The BA will play a critical role in bridging the gap between customer business objectives and our IT service delivery, ensuring successful adoption, measurable value realization, and identification of new business opportunities.

Key Responsibilities

🔹 Customer Onboarding & Implementation Support

Conduct requirements gathering workshops with customers during onboarding.

Document business needs, process flows, and technical specifications.

Validate solution delivery aligns with agreed customer outcomes .

Collaborate with CSMs and delivery teams for a smooth handoff post go-live.

🔹 Customer Adoption & Value Realization

Analyze usage/adoption data to identify gaps, risks, and opportunities .

Support CSMs in developing Joint Success Plans (JSPs) and defining measurable KPIs.

Prepare dashboards/reports showcasing ROI and business outcomes .

Participate in Quarterly Business Reviews (QBRs) with data-driven insights.

🔹 Account Growth & Opportunity Identification

Capture “phase 2” or future requirements during customer interactions.

Spot unmet needs and process gaps that could lead to new services.

Log Customer Success Qualified Leads (CSQLs) for Sales/Account teams.

Assist in building business cases for upsell/cross-sell opportunities .

🔹 Advocacy & Continuous Improvement

Document customer success stories with measurable impact.

Partner with Customer Marketing to create case studies and testimonials.

Recommend process improvements to enhance customer experience.

Description from Cloud Analogy's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you.

## How to apply

Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/business-analyst-cloud-analogy-c6df41a0) and use Apply now there to reach the employer's application. The listing is re-checked against Cloud Analogy's careers page daily and removed when it closes.

## Cloud Analogy

4 open analyst roles on Real Analyst Jobs. [More roles at Cloud Analogy](https://realanalystjobs.com/companies/cloud-analogy)

## More like this

### Other open roles at Cloud Analogy

- [Quality Analyst](https://realanalystjobs.com/job/quality-analyst-cloud-analogy-77f132ab), Noida, India (On-site)
- [Business Analyst](https://realanalystjobs.com/job/business-analyst-cloud-analogy-03046811), Noida, India (On-site)
- [Business Analyst](https://realanalystjobs.com/job/business-analyst-cloud-analogy-5aa79320), Noida, India (On-site)

- [Business Analyst jobs](https://realanalystjobs.com/jobs/business-analyst-jobs)
- [Data analyst jobs in India](https://realanalystjobs.com/jobs/data-analyst-jobs-in-india)
- [Analyst job market report](https://realanalystjobs.com/analyst-job-market)
- [What analyst roles pay](https://realanalystjobs.com/blog/data-analyst-salaries)

## Sources and links

- [This role on Real Analyst Jobs](https://realanalystjobs.com/job/business-analyst-cloud-analogy-c6df41a0)
- [Business Analyst Jobs](https://realanalystjobs.com/jobs/business-analyst-jobs)
- [Cloud Analogy on Real Analyst Jobs](https://realanalystjobs.com/companies/cloud-analogy)
- [All analyst jobs](https://realanalystjobs.com/jobs)