# Business Analyst – Technology Source: https://realanalystjobs.com/job/business-analyst-technology-bright-future-7d4b388b Business Analyst – Technology at Bright Future, an on-site role based in Mumbai, India. Experience level: 8 Years. Posted on 10 August 2026, read from Bright Future's own careers page (Keka), which RealAnalystJobs re-checks daily and removes the role when it closes. Updated 14 November 2026. ## Key facts - Company: [Bright Future](https://realanalystjobs.com/companies/bright-future) - Location: Mumbai, India - Work mode: On-site - Posted: Aug 10, 2026 - Employment type: Full time - Experience level: 8 Years - Source: Bright Future's careers page (Keka), re-checked daily Skills: [SQL](https://realanalystjobs.com/skills/sql), [Power BI](https://realanalystjobs.com/skills/power-bi), [Looker](https://realanalystjobs.com/skills/looker), [Excel](https://realanalystjobs.com/skills/excel), G-Sheets ## About this role About Bright Future India Bright Future India is a non-profit organization committed to enabling young people from underserved communities to become changemakers through education, employability, and life-skills development. Through its programmes, partnerships, and technology-enabled interventions, Bright Future India supports thousands of young people across multiple cities in building brighter futures. As the organisation scales its impact, technology, data, and digital innovation are becoming critical enablers of programme effectiveness, operational excellence, and decision-making. The Business Analyst - Technology will play a key role in driving this transformation by connecting business needs with technology solutions. Role Purpose The Business Analyst - Technology will serve as the bridge between programme teams, support functions, leadership, technology partners, and end users. The role will be responsible for understanding organizational needs, analysing business processes, documenting requirements, improving systems, driving digital transformation initiatives, and ensuring technology investments create measurable value. The role requires a combination of analytical thinking, stakeholder management, project coordination, process improvement, data analysis, and technology implementation capabilities. Key Responsibilities 1. Business Analysis & Requirement Gathering (25%) Stakeholder Engagement • Engage with Programme, People, Finance, Fundraising, MEAL, Administration, and Leadership teams to understand business challenges and opportunities. • Conduct stakeholder interviews, workshops, focus groups, and requirement-gathering sessions. • Develop strong relationships with internal users to understand operational realities and pain points. • Facilitate discussions to prioritise business requirements. Requirement Documentation • Prepare Business Requirement Documents (BRDs). • Create Functional Requirement Specifications (FRS). • Document user stories, use cases, workflows, and acceptance criteria. • Develop process maps and workflow diagrams. • Translate non-technical requirements into actionable specifications for developers and vendors. Business Process Analysis • Assess current business processes and identify inefficiencies. • Conduct gap analysis between current and desired states. • Recommend process redesign and automation opportunities. • Standardize workflows across locations and departments. 2. Technology Solutions & System Implementation (25%) Digital Transformation Initiatives • Support the implementation of organisation-wide technology initiatives. • Identify opportunities to leverage technology for programme delivery and operational efficiency. • Participate in the selection and evaluation of technology platforms. Systems Management Support implementation and optimisation of: • CRM systems • Learning Management Systems (LMS) • HRMS platforms • Programme Management Systems • MIS and Reporting Platforms • Volunteer Management Systems • Fundraising and Donor Management Systems • Mobile applications and digital learning platforms Vendor Coordination • Coordinate with software vendors and implementation partners. • Track vendor deliverables and timelines. • Ensure solutions meet organisational requirements. • Support contract and performance reviews of technology vendors. User Acceptance Testing (UAT) • Develop testing scenarios and test cases. • Coordinate user testing activities. • Document defects and enhancement requests. • Validate solutions before deployment. 3. Data Management, Analytics & Reporting (20%) Data Governance • Support organisational data governance practices. • Establish data quality standards and validation mechanisms. • Improve accuracy, consistency, and reliability of organisational data. Dashboard Development • Collaborate with teams to develop dashboards and reporting tools. • Support the creation of executive dashboards for leadership. • Monitor KPIs across programmes and functions. Data Analysis • Analyze operational and programme data to identify trends. • Generate actionable insights for decision-making. • Support forecasting and planning exercises. • Develop periodic performance reports. Tools Work extensively with: • Google Sheets • Microsoft Excel • Looker Studio • Power BI • Google Workspace • Data visualization platforms 4. Project Management & Coordination (15%) Project Planning • Develop project plans and implementation roadmaps. • Define milestones, deliverables, timelines, and responsibilities. • Track progress against project plans. Project Monitoring • Monitor risks, dependencies, and issues. • Escalate concerns proactively. • Maintain project status reports and dashboards. Cross-functional Coordination • Coordinate between departments, technology teams, vendors, and leadership. • Facilitate project review meetings. • Ensure timely completion of assigned deliverables. 5. Change Management & User Adoption (10%) Change Enablement • Support organizational change initiatives related to technology adoption. • Assess user readiness and adoption challenges. • Develop strategies to improve user engagement. Training & Capacity Building • Conduct training sessions for staff. • Develop user manuals, SOPs, FAQs, and knowledge resources. • Provide post-implementation support. Communication • Communicate system updates and enhancements. • Gather user feedback and recommend improvements. • Promote a culture of digital adoption across the organization. 6. Innovation & Continuous Improvement (5%) • Identify emerging technologies relevant to the social sector. • Recommend innovative solutions to improve programme effectiveness. • Support pilot projects and proof-of-concept initiatives. • Benchmark technology practices with leading organizations. • Contribute to the organization's technology and innovation strategy. Qualifications Education • Bachelor's degree in Computer Science, Information Systems, E Description from Bright Future's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you. ## How to apply Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/business-analyst-technology-bright-future-7d4b388b) and use Apply now there to reach the employer's application. The listing is re-checked against Bright Future's careers page daily and removed when it closes. ## Bright Future 2 open analyst roles on Real Analyst Jobs. [More roles at Bright Future](https://realanalystjobs.com/companies/bright-future) ## More like this ### Other open roles at Bright Future - [Business Analyst – Partnerships & Growth (Social Impact Focus)](https://realanalystjobs.com/job/business-analyst-partnerships-and-growth-social-impact-focus-bright-future-e00879bd), Mumbai, India (On-site) - [Business Analyst jobs](https://realanalystjobs.com/jobs/business-analyst-jobs) - [Data analyst jobs in India](https://realanalystjobs.com/jobs/data-analyst-jobs-in-india) - [Analyst job market report](https://realanalystjobs.com/analyst-job-market) - [What analyst roles pay](https://realanalystjobs.com/blog/data-analyst-salaries) ## Sources and links - [This role on Real Analyst Jobs](https://realanalystjobs.com/job/business-analyst-technology-bright-future-7d4b388b) - [Business Analyst Jobs](https://realanalystjobs.com/jobs/business-analyst-jobs) - [Bright Future on Real Analyst Jobs](https://realanalystjobs.com/companies/bright-future) - [All analyst jobs](https://realanalystjobs.com/jobs)