# Data Analyst

Source: https://realanalystjobs.com/job/data-analyst-pointo-96ef88f6
Data Analyst at Pointo, an on-site role based in Bengaluru, India. Experience level: 4+ Years. Pay stated in the posting: INR 40,000 to 60,000. Posted on 14 September 2026, read from Pointo's own careers page (Keka), which RealAnalystJobs re-checks daily and removes the role when it closes.

Updated 14 November 2026.

## Key facts

- Company: [Pointo](https://realanalystjobs.com/companies/pointo)
- Location: Bengaluru, India
- Work mode: On-site
- Pay stated in the posting: INR 40,000 to 60,000
- Posted: Sep 14, 2026
- Employment type: Full time
- Experience level: 4+ Years
- Source: Pointo's careers page (Keka), re-checked daily

Skills: [SQL](https://realanalystjobs.com/skills/sql), [Python](https://realanalystjobs.com/skills/python), [Tableau](https://realanalystjobs.com/skills/tableau), [Power BI](https://realanalystjobs.com/skills/power-bi), [dbt](https://realanalystjobs.com/skills/dbt), Airflow, Metabase, [R](https://realanalystjobs.com/skills/r)

## About this role

Role Overview

We are looking for a detail-oriented and analytical data analyst to build dashboards, reports, and analytics that drive business decisions across our operations. You'll work with SQL, BI tools, and cross-functional teams to deliver insights on collections efficiency, payment operations, and customer metrics.

Key Responsibilities

Core Analytics & Reporting

• Build and maintain dashboards and reports for Collections, Payments, Customer Onboarding, and Risk teams
• Create KPI tracking systems for daily/weekly/monthly reporting on collection status, payment success rates, and funnel metrics
• Develop automated reporting solutions to replace manual processes and reduce operational overhead
• Provide ad-hoc analysis to support business decisions and identify trends

Data Quality & Integration

• Own data quality across key systems (Collections, Payments, CRM, Payment Gateways)
• Audit and reconcile data across sources (Zoho, Payment Gateways, NBFC systems, EMI/Check processing)
• Identify and escalate data gaps and inconsistencies to Engineering
• Document data schemas, definitions, and data lineage for stakeholders

Analytics for Core Operations

• Support Collections team: build visibility into payment failure patterns, collection protest trends, and anomalies
• Support Risk/Credit team: analyze credit assessment gaps, onboarding funnel drop-offs, and customer lifecycle metrics
• Support Finance: reconcile vendor payments, identify discrepancies, and trace payment flows for audit trails
• Analyze Onboarding funnel performance and track improvement against targets

Data Infrastructure & Optimization

• Work with Engineering to improve data ingestion pipelines and reduce manual data maintenance
• Identify data scalability risks (e.g., cost drivers, query performance) and recommend optimizations
• Contribute to data warehouse/lake design decisions and ETL improvements

Mandatory Requirement (Critical)

• SQL Expertise : Write complex queries, optimize query performance, work with relational databases (PostgreSQL, MySQL, or similar)
• BI proficiency - Tableau, Metabase, Data Studio, Power BI, or equivalent
• Data Storytelling : Create clear, actionable dashboards and communicate findings to non-technical stakeholders
• Data Validation : Experience identifying data quality issues, performing audits, and reconciling data across systems
• Platforms : Zoho CRM, Payment gateways, internal dashboards
• Problem-solving mindset - break ambiguous questions into actionable analysis

Qualifications & Experience

• 4+ years of experience in data analysis, analytics engineering, or business intelligence
• Proven track record building dashboards and reports that drive business decisions
• Experience working directly with SQL databases in a production environment

Preferred Profile

• Experience in fintech, payments, lending, or collections: Experience with lending platforms, payment systems, or NBFC operations
• OR equivalent : Strong domain knowledge in B2B SaaS, e-commerce, or operations analytics where you've worked with complex financial workflows
• Proficiency in Python or R
• Familiarity with data warehousing (dbt, Airflow) or APIs
• Background in risk analytics or credit assessment

Description from Pointo's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you.

## How to apply

Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/data-analyst-pointo-96ef88f6) and use Apply now there to reach the employer's application. The listing is re-checked against Pointo's careers page daily and removed when it closes.

## Pointo

1 open analyst role on Real Analyst Jobs. [More roles at Pointo](https://realanalystjobs.com/companies/pointo)

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## Sources and links

- [This role on Real Analyst Jobs](https://realanalystjobs.com/job/data-analyst-pointo-96ef88f6)
- [Pointo on Real Analyst Jobs](https://realanalystjobs.com/companies/pointo)
- [All analyst jobs](https://realanalystjobs.com/jobs)
