# Forward Deployed Engineer (Founding Customer Engineer)

Source: https://realanalystjobs.com/job/forward-deployed-engineer-founding-customer-engineer-clera-cdc030ff
Forward Deployed Engineer (Founding Customer Engineer) at Clera, an on-site role based in San Francisco, California, USA. Experience level: 3 Years. Pay stated in the posting: $140,000 to $185,000. Posted on 3 June 2026, read from Clera's own careers page (Ashby), which RealAnalystJobs re-checks daily and removes the role when it closes. The posting says the employer will not sponsor a visa for this role.

Updated 15 November 2026.

## Key facts

- Company: [Clera](https://realanalystjobs.com/companies/clera)
- Location: San Francisco, California, USA
- Work mode: On-site
- Pay stated in the posting: $140,000 to $185,000
- Posted: Jun 3, 2026
- Employment type: Full time
- Experience level: 3 Years
- Source: Clera's careers page (Ashby), re-checked daily

## Visa sponsorship

The posting says the employer will not sponsor a visa for this role.

## About this role

About the Role

This is a founding, first-non-founder hire at a seed-stage AI SaaS startup building conversational agents that run automated product demos for B2B go-to-market teams. You'll own every customer relationship and build the playbook for scaling from a small initial customer base to thousands. The role sits at the intersection of technical implementation, customer success, and product feedback - working directly with the CTO to shape what gets built.

What You'll Do

• Own end-to-end customer relationships from onboarding through ongoing success, including improving demo performance and driving adoption

• Teach and coach AI agents on product positioning, buyer personas, pricing conversations, and sales workflows

• Serve as the voice of the customer - analyze conversation logs and feedback to identify patterns and surface insights for the product team

• Translate customer feedback into actionable product feature requests in close collaboration with engineering and the CTO

• Build automation workflows and systems (scripting, APIs, low-code/no-code tools) to help the customer engineering function scale efficiently

• Define and document the customer engineering playbook from scratch

What We're Looking For

Required

• 0 - 3 years of experience in a customer-facing technical role in SaaS (e.g., solutions engineer, customer engineer, technical account manager)

• Strong written and verbal communication skills; comfortable leading product demos and customer onboarding sessions

• Hands-on experience building automation workflows to scale customer-facing tasks (scripting, APIs, or low-code/no-code tools)

• Experience analyzing customer feedback and conversation logs to identify patterns and inform product decisions

• Ability to work cross-functionally and translate customer needs into concrete product improvements

• Experience coaching or configuring AI agents for sales contexts - defining tiers, personas, and pricing conversations is a plus

Requirements & Eligibility

• Must be authorized to work in the United States without visa sponsorship

• Must be able to work on-site in San Francisco, CA

Compensation & Benefits

• Base salary: $140,000 - $185,000 USD annually

• Early employee equity opportunity at a funded, early-stage AI startup

Location

On-site in San Francisco, CA . Remote and hybrid arrangements are not available for this role.

Description from Clera's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you.

## How to apply

Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/forward-deployed-engineer-founding-customer-engineer-clera-cdc030ff) and use Apply now there to reach the employer's application. The listing is re-checked against Clera's careers page daily and removed when it closes.

## Clera

Analyst roles on Real Analyst Jobs. [More roles at Clera](https://realanalystjobs.com/companies/clera)

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## Sources and links

- [This role on Real Analyst Jobs](https://realanalystjobs.com/job/forward-deployed-engineer-founding-customer-engineer-clera-cdc030ff)
- [Clera on Real Analyst Jobs](https://realanalystjobs.com/companies/clera)
- [All analyst jobs](https://realanalystjobs.com/jobs)