# ServiceNow Business Analyst Source: https://realanalystjobs.com/job/servicenow-business-analyst-arrow-electronics-acfe8550 ServiceNow Business Analyst at Arrow Electronics, based in USA - Remote. Experience level: 5-7 Years. Pay stated in the posting: $79,900.00 to $132,000.00. Posted on 13 November 2026, read from Arrow Electronics' own careers page (Workday), which RealAnalystJobs re-checks daily and removes the role when it closes. Arrow Electronics has approved H-1B petitions on USCIS record (employer-wide, not a promise for this role). Updated 15 November 2026. ## Key facts - Company: [Arrow Electronics](https://realanalystjobs.com/companies/arrow-electronics) - Location: USA - Remote - Pay stated in the posting: $79,900.00 to $132,000.00 - Posted: Nov 13, 2026 - Employment type: Full time - Experience level: 5-7 Years - Source: Arrow Electronics' careers page (Workday), re-checked daily ## Visa sponsorship The posting does not say. Arrow Electronics had H-1B petitions approved for 46 workers in fiscal year 2026 (USCIS). That is history, not a promise for this role. [See the record](https://realanalystjobs.com/companies/arrow-electronics#h1b-record) ## About this role Position: ServiceNow Business Analyst Job Description: The ServiceNow Business Analyst will be a key member of the ServiceNow Team, supporting the ServiceNow platform and its associated processes while helping ensure the platform continues to meet evolving business needs. You will be responsible for developing a strong understanding of stakeholder requirements and translating those needs into effective ServiceNow solutions that align with organizational goals. This analyst role will work closely with development resources, business partners, and subject matter experts to design solutions, document requirements, coordinate testing activities, and validate that completed development work meets expected outcomes. You will help identify opportunities to improve workflows, increase operational efficiency, and enhance overall user experience within the ServiceNow environment. Experience with the following ServiceNow areas is helpful: IT Service Management, IT Operations Management, Service Portal, Now Intelligence, and related platform capabilities. What You'll Be Doing: • Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes • Work directly with the ServiceNow development team to select the most effective solution for defined requirements • Translate business requirements into user stories for the development team • Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team • Build and implement test scripts and plans to support development efforts. Coordinate UAT testing efforts • Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered • Acts as a resource for colleagues with less experience What We Are Looking For: • 5+ years of experience of eliciting requirements and designing business processes • Typically requires 5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience • Experience designing and supporting ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) and ITOM (Discovery, Event, Service Mapping) • Experience building workflows with Visio and incorporating automation • Understanding of Agile software development practices • Excellent verbal and written communication skills including presentation skills • ITIL v3 certification or other ServiceNow certifications • ITIL and Agile experience required • Experience with Blue Works Live preferred Work Arrangement: Hybrid - Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. • Medical, Dental, Vision Insurance • 401k, With Matching Contributions • Short-Term/Long-Term Disability Insurance • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options • Paid Time Off (including sick, holiday, vacation, etc.) • Tuition Reimbursement • Growth Opportunities • Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) • On-site Café with Catering Option for Busy Lifestyles • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! • Bike Racks • And more! Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate: $79,900.00 - $132,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-TX-Texas (Remote Employees)-Central Time Zone Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion. Time Type: Full time Job Category: Information Technology EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Description from Arrow Electronics' public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you. ## How to apply Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/servicenow-business-analyst-arrow-electronics-acfe8550) and use Apply now there to reach the employer's application. The listing is re-checked against Arrow Electronics' careers page daily and removed when it closes. ## Arrow Electronics 15 open analyst roles on Real Analyst Jobs. [More roles at Arrow Electronics](https://realanalystjobs.com/companies/arrow-electronics) ## Visa, OPT and US job pages for business analysts - [H-1B sponsors hiring business analysts](https://realanalystjobs.com/h1b-sponsors/business-analyst) - [Business analyst jobs for OPT students](https://realanalystjobs.com/opt-jobs/business-analyst) - [Business analyst jobs with visa sponsorship in the USA](https://realanalystjobs.com/jobs/business-analyst-jobs-with-visa-sponsorship-in-usa) - [Business analyst H-1B salary and sponsors](https://realanalystjobs.com/h1b-salary/business-analyst) - [Business analyst jobs in the US](https://realanalystjobs.com/jobs/business-analyst-jobs-in-usa) ## More like this ### Other open roles at Arrow Electronics - [Financial Analyst II](https://realanalystjobs.com/job/financial-analyst-ii-arrow-electronics-e1ae9546), Tlaquepaque, Mexico - [BI Data Analyst](https://realanalystjobs.com/job/bi-data-analyst-arrow-electronics-22739204), Ma-casablanca Morocco (boulevard Al Quods) - [HR Analyst III, Compensation](https://realanalystjobs.com/job/hr-analyst-iii-compensation-arrow-electronics-54c04be9), Tlaquepaque, Mexico - [Analytics Product Manager](https://realanalystjobs.com/job/analytics-product-manager-arrow-electronics-c119f0de), Ma-casablanca Morocco (boulevard Al Quods) - [Credit & Collection Analyst](https://realanalystjobs.com/job/credit-and-collection-analyst-arrow-electronics-93a621c3), Ma-casablanca Morocco (boulevard Al Quods) - [Business Analyst jobs](https://realanalystjobs.com/jobs/business-analyst-jobs) - [Data analyst jobs in the USA](https://realanalystjobs.com/jobs/data-analyst-jobs-in-usa) - [Analyst job market report](https://realanalystjobs.com/analyst-job-market) - [What analyst roles pay](https://realanalystjobs.com/blog/data-analyst-salaries) ## Sources and links - [This role on Real Analyst Jobs](https://realanalystjobs.com/job/servicenow-business-analyst-arrow-electronics-acfe8550) - [Business Analyst Jobs](https://realanalystjobs.com/jobs/business-analyst-jobs) - [Arrow Electronics on Real Analyst Jobs](https://realanalystjobs.com/companies/arrow-electronics) - [All analyst jobs](https://realanalystjobs.com/jobs)