# Solution Architect – AI / GenAI (Salesforce / ServiceNow)

Source: https://realanalystjobs.com/job/solution-architect-ai-genai-salesforce-servicenow-neuron7-40ddf8ef
Solution Architect – AI / GenAI (Salesforce / ServiceNow) at Neuron7, based in Bay Area. Experience level: 15+ Years. Posted on 25 May 2026, read from Neuron7's own careers page (Lever), which RealAnalystJobs re-checks daily and removes the role when it closes.

Updated 15 November 2026.

## Key facts

- Company: [Neuron7](https://realanalystjobs.com/companies/neuron7)
- Location: Bay Area
- Posted: May 25, 2026
- Employment type: Full time
- Experience level: 15+ Years
- Source: Neuron7's careers page (Lever), re-checked daily

Skills: AWS, Azure

## About this role

Solution Architect - AI / GenAI (Salesforce / ServiceNow)
Location: India / US (Remote/Hybrid)
Company: Neuron7.ai
Role Overview
We are looking for a highly skilled Solution Architect with deep expertise in Salesforce or ServiceNow ecosystems, combined with strong experience in AI/GenAI implementations. This role will focus on designing and delivering enterprise-grade solutions leveraging LLMs, RAG architectures, NLP, and AI integrations for Field Service and Customer Service workflows.
Key Responsibilities
Design end-to-end solution architectures integrating AI/GenAI capabilities into Salesforce / ServiceNow platforms
Lead implementation of RAG pipelines, LLM-based workflows, and NLP-driven automation
Architect scalable integrations using APIs, middleware, and event-driven systems
Define and implement AI guardrails, governance, and responsible AI practices
Work with MCP protocols, tool orchestration, and agent-based systems
Collaborate with Product, Engineering, and Customer teams to deliver enterprise solutions
Drive solution design workshops, customer demos, and technical discovery sessions
Ensure performance, scalability, security, and reliability of deployed solutions
Required Qualifications
8 - 15+ years of experience in solution architecture / enterprise systems
Strong hands-on experience with Salesforce (Service Cloud / Field Service) or ServiceNow (ITSM / CSM / FSM)
Proven experience in AI/GenAI implementations (LLMs, RAG, NLP, semantic search)
Experience integrating AI solutions with enterprise platforms via APIs and microservices
Solid understanding of cloud platforms (AWS/Azure/GCP) and distributed systems
Experience with data pipelines, vector databases, embeddings, and retrieval systems
Strong communication skills with the ability to work with enterprise stakeholders
Our Values
At Neuron7.ai, we are guided by integrity, innovation, customer obsession, and continuous learning. We believe AI should create meaningful business outcomes and empower organizations to make smarter decisions at scale.
Diversity & Inclusion
Neuron7.ai is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified applicants and employees regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.

Description from Neuron7's public careers feed, reproduced so you can read the role here. Apply on the company's own site; Real Analyst Jobs never submits anything for you.

## How to apply

Open [this role on Real Analyst Jobs](https://realanalystjobs.com/job/solution-architect-ai-genai-salesforce-servicenow-neuron7-40ddf8ef) and use Apply now there to reach the employer's application. The listing is re-checked against Neuron7's careers page daily and removed when it closes.

## Neuron7

1 open analyst role on Real Analyst Jobs. [More roles at Neuron7](https://realanalystjobs.com/companies/neuron7)

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## Sources and links

- [This role on Real Analyst Jobs](https://realanalystjobs.com/job/solution-architect-ai-genai-salesforce-servicenow-neuron7-40ddf8ef)
- [Neuron7 on Real Analyst Jobs](https://realanalystjobs.com/companies/neuron7)
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