2027校招-客户运营分析专员 / Operations Analyst

Change the world. Love your job. In your first year with TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI, and set you up for long-term career success. Within this program, we also offer function-specific technical training and on-the-job learning opportunities that will encourage you to solve problems through a variety of hands-on, meaningful experiences from your very first day on the job. Business Summary: As a Texas Instruments' Operations Analyst, you will apply the skills gained through your experiences while also gaining valuable business and technical skills. The Customer Operations team is focused on eliminating barriers to achieving annual revenue plans by driving optimal backlog coverage and proactive order management. The role is responsible for working with including but not limited to customers, Field Sales teams, Pricing Execution, Logistic, Customer Onboarding in order meet these objectives. What You Will Gain From this Role: • Ability to work in direct collaboration with strategic customers and Field Sales teams to eliminate revenue disruption and drive supply chain improvements and automation. • A unique understanding of how TI transacts business with our Customers to allow orders and critical information to flow seamlessly. • Knowledge and exposure to various functions and business processes within TI including but not limited to Inventory and Product Operations, Logistics, Receivables & Credits, Pricing Execution, Customer Onboarding, etc. Role Summary: • Supply Chain Optimization & Customer Satisfaction : Identify weaknesses in customer supply chains and implement tailored solutions, while using market intelligence to enhance forecasting and anticipate disruptions for improved customer satisfaction. • Supply/Demand & Backlog Management : Analyze supply and demand, optimize internal processes and customer behavior, and monitor backlog vs. shipment variances to improve reporting and eliminate gaps in demand forecasting. • Business Relationship : Develop strong relationships with the supply chain community both internally and externally, gaining knowledge of customer procurement practices to eliminate the barriers. Strengthen relationships and go deeper with our customers, to achieve more revenue. • Process Efficiency & Continuous Improvement : Identify process inefficiencies within Customer Operations and implement improvements to enhance efficiency and streamline operations via the use of automation. • Logistics & Transportation Optimization : Improving inbound/outbound transportation flows, improve network efficiency between factories and distribution centers, and manage direct product deliveries to customers. Knowledge/Skills/Experience/Education: • Bachelor’s Degree in Business Administration, Industrial Engineering, Supply Chain Management, Finance, Accounting, Data Analytics/Management Information Systems or related business-related field. Preferred qualifications: •  Motivated self-starter capable of multi-tasking, establishing priorities, and working effectively within a cross functional team. • Strong analytical skills with the ability to quickly ramp on new tools and processes. • Ability to establish strong relationships with key stakeholders critical to success, both internally and externally • Strong verbal and written communication skills • Demonstrated strong interpersonal, analytical and problem-solving skills • Ability to work in teams and collaborate effectively with people in different functions • Ability to take the initiative and drive for results • Strong time management skills that enable on-time project delivery