Business Analyst

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary As a Business Analyst, you will work closely with clients and cross-functional teams to assess current operations, identify improvement opportunities, and support the design and implementation of practical solutions. What You’ll Do • Gather, define, and prioritize business requirements in close collaboration with clients. • Analyze current processes, operational data, pain points, and root causes. • Perform process gap analysis and identify operational improvement opportunities. • Design future-state processes and support process re-engineering initiatives. • Translate business needs into clear functional requirements, user stories, or process specifications. • Collaborate with business and technology teams to support solution design and implementation. • Facilitate stakeholder interviews, workshops, and working sessions. • Support project delivery, requirement changes, testing, and implementation activities. • Prepare clear analysis, recommendations, and presentations for senior stakeholders. What We’re Looking For • University degree, preferably in business, finance, economics, technology, or a related discipline. • Minimum 5–8 years of experience in business analysis, consulting, transformation, or a similar role. • Strong experience in the asset management industry , preferably across mutual, provident, or private funds. • Good understanding of fund operations , including fund accounting, NAV, investor services, and reporting. • Experience in operational excellence , process improvement, or business transformation initiatives. • Strong analytical and problem-solving skills, including root-cause and data-driven analysis. • Experience in process mapping, gap analysis, and process re-engineering . • Experience gathering and managing business and functional requirements. • Strong stakeholder management and client-facing communication skills. • Ability to work effectively across business, operations, and technology teams. • Excellent written and verbal communication skills in English. • Pragmatic, structured, and comfortable working in a fast-paced environment. Why Join CAPCO • Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry • Work in a collaborative, flat, and entrepreneurial consulting culture • Access continuous learning, training, and industry certifications • Be part of a team shaping the future of digital financial services • Help shape the future of digital transformation across FS & Energy We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • An agile, diverse, entrepreneurial, inclusive, meritocratic culture #LI-KO1 #LI-Hybrid