Business Analyst

Career Area: Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. This is why we are committed to hiring and building diverse team representatives of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Cat Financial Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. Role Definition Assists in developing, testing and implementing application systems. Responsibilities • Analyze business requirements and contribute to designing and testing solutions for multiple projects to meet business needs. • Develop user stories for data migrations for Insurance system transformation • Design and implement AI-enabled data solutions and AI agents • Develop user stories for reporting requirements for Insurance system transformation • Facilitate daily scrum call with onshore and offshore teams • Coordinate weekly PowerBI release for Insurance services • Participate in preparing requirements documentation required in application system development. • Contribute solutions for business applications, including testing and documenting capabilities. • Provides application support to end users of software programs. Degree Requirement Degree or equivalent experience desired Skill Descriptors Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Working Knowledge: • Helps create contingency plans to mitigate impact of disruption on core applications. • Identifies key players, criticalities, roles, and responsibilities. • Investigates application-related issues with both business and IT professionals. • Recommends enhancements for a major application system or related subsystems. • Works with core application systems for a major business unit or function. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: • Identifies and documents specific problems and resolution alternatives. • Examines a specific problem and understands the perspective of each involved stakeholder. • Develops alternative techniques for assessing accuracy and relevance of information. • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. • Uses fact-finding techniques and diagnostic tools to identify problems. Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain. Level Working Knowledge: • Assesses the current technology environment, expressed needs and initiatives of client organizations. • Uses an effective consulting method to present technology solutions that resolve stated client business issues. • Advises clients regarding a family of specific products, technologies or services in a technology domain. • Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a domain of technology expertise. • Achieves consulting relationship rating of 'professional' by delivering timely, meaningful advice meeting client needs in a narrow set of specific technologies. Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design. Level Working Knowledge: • Creates a basic architecture diagram, including component interactions and data flows. • Identifies and prioritizes application design and architecture tasks, such as refactoring and technical debt reduction. • Selects and presents design alternatives for applications of small to medium complexity. • Uses design tools and technologies to develop prototypes and proof of concepts. • Documents design decisions and ration