Business Analyst (Cloud & API-Focused)

Infinite pl is a digital-led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, and investment capabilities that we utilize to orchestrate and build innovative platforms tackling complex problems within logistics and adjacent sectors. Infinite pl’s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions. We're not just players; we're game-changers. Role Overview: We are looking for a Business Analyst who goes beyond documentation and actively drives solution clarity across cloud-based applications and API-driven ecosystems. This role operates at the intersection of business, architecture, and engineering, ensuring that requirements are not only well-defined, but also aligned with solution design and delivered accurately in production. Key Responsibilities: • Elicit, analyze, and document business requirements for cloud applications and API integrations. • Translate business needs into clear, well-structured user stories on Jira, with defined acceptance criteria that are ready for development and testing. • Collaborate with engineering teams on API design, integration flows, and system interactions. • Support solution design by understanding data flows, system dependencies, and cloud architecture fundamentals. • Facilitate workshops with stakeholders to align on requirements, priorities, and expected outcomes. • Collaborate closely with Solution Architects, development, and QA teams to validate requirements against the target architecture, ensure accurate implementation across applications and APIs, and support end-to-end testing and quality assurance. • Track requirements and user stories on Jira throughout the lifecycle, ensuring full traceability from design to delivery. • Identify risks, gaps, and dependencies early and drive proactive mitigation. • Take end-to-end ownership of User Acceptance Testing (UAT) with business owners post-development, ensuring features are business-approved, production-ready, and aligned with expected outcomes. Required Qualifications: • 2–5 years of experience as a Business Analyst in technology or digital transformation projects. • Proven experience working on: • Web & mobile applications • API integrations (REST, JSON, etc.) • Cloud-based environments (GCP & Azure) • Strong understanding of: • System integration concepts • Data flows and service interactions • Agile delivery methodologies Technical & Functional Skills: • Hands-on experience with: • Jira & Confluence • API tools (e.g., Postman) • Basic SQL or data analysis • Ability to understand and interpret: • API documentation • System workflows and architecture diagrams • Strong documentation skills with clarity, structure, and precision. Soft Skills: • Strong stakeholder communication and expectation management. • Ability to translate technical complexity into clear business language. • High ownership and accountability mindset. • Comfortable operating in fast-paced, high-pressure delivery environments.