Business Manager - Strategy & Analytics (Operational Risk Capital)

Business Manager - Strategy & Analytics (Operational Risk Capital) Summary: The Operational Risk Capital team develops strategies, processes, and analyses to effectively manage operational risk capital needs, and provide key analytical output, to support effective risk management of Capital One’s material operational risks. As a Business Analysis Manager, you will apply your strategic and analytical skills to develop operational risk loss projections for Comprehensive Capital Analysis and Review (CCAR). You will allocate the operational risk capital to lines of business and product lines as their Managerial Capital. You will develop a deep appreciation for the most critical operational risks and the importance of a strong capital management framework which contribute to safeguarding Capital One and the broader banking industry. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Specific responsibilities include, but are not limited to: • Lead the development of operational risk loss deliverables for Comprehensive Capital Analysis and Review (CCAR) by collaborating with various teams (e.g., Modeling, Scenario Analysis, Legal, Finance) • Cut through the gray and drive consensus between competing opinions and objectives from the diverse expertise of stakeholders involved • Analyze results for consistency and soundness; triangulate defensibility of results using supporting data and analysis from a variety of internal and external sources • Apply judgment, intuition, and relationships to defend and gain support for key decisions • Effectively manage deliverables under a fast paced environment. Identify and enable continuous improvements across the team General Responsibilities: • Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands • Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One • Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics • Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies • Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis • Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: • At least 3 years of professional experience performing analysis • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field) • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering • 5+ years of experience in analysis • 2+ years of experience in financial services • 1+ year of experience in consulting • 2+ years of experience in people management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Ple