About this role
Commercial Operations Analyst
Position Summary:
• Work Schedule: Monday – Friday 8:00AM – 5:00PM
• 100% onsite
Catalent’s Baltimore/Harmans, MD (BWI) site is a leading facility supporting advanced therapeutic development and manufacturing, with capabilities spanning early development through clinical and commercial production. The site works with a range of biotech and pharmaceutical partners across advanced biologics and complex therapies. With modern technologies and a collaborative, cross-functional environment, it offers opportunities across scientific, operational, and business teams within a growing area of the industry.
The Commercial Operations Analyst is responsible for supporting operational and commercial forecasting, revenue analysis, and financial insights to drive data-informed decision-making across the business. This is a crucial, internally focused role that partners closely with commercial, operations, finance, and site leadership to build robust forecasts, validate pipeline assumptions, and track financial mechanics (from signed contracts to recognized revenue).
The Role:
• Forecast & Revenue Planning: Build, maintain, and manage operational and commercial forecasts; consolidate data into meaningful projections for leadership.
• Assumption Validation: Partner with Sales and Commercial teams to understand pipeline assumptions, challenge overly optimistic inputs, and identify business risks and opportunities.
• Financial Alignment: Ensure clear alignment between signed contracts, invoicing schedules, and revenue recognition timing in coordination with Finance.
• Cross-Functional Collaboration: Act as a key coordinator across internal stakeholders—including Commercial/Sales, Site Leadership, Operations, Finance, and Program Management—to collect information and align business inputs.
• Data & Reporting: Consolidate and interpret data sets to develop and maintain dashboards, KPIs, and reporting tools that support strategic decision-making.
• Support S&OP: Assist with demand planning and resource forecasting as required.
• Other duties as assigned.
Required Qualifications • Education: Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
• Analytics & Forecasting Experience: Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting.
• Financial & Commercial Acumen: Clear understanding of revenue mechanics (specifically distinguishing between signed contracts, invoiced revenue, and recognized revenue) and pipeline analysis.
• Cross-Functional Partnership: Proven ability to build strong internal working relationships with cross-functional teams (e.g., Sales, Operations, Finance, and Leadership) to collect inputs and align on business performance.
• Critical Thinking & Stakeholder Management: Strong ability to evaluate data credibility, ask probing questions, and constructively challenge optimistic or unrealistic forecast assumptions.
Preferred Qualifications • Industry Exposure: Experience or background exposure working within life sciences, pharmaceuticals, biotechnology, or contract development and manufacturing organizations (CDMO).
• Demand & Resource Planning: Exposure to Sales and Operations Planning (S&OP), demand planning, or operational capacity alignment.
• Business Operations: Prior exposure to commercial operations, financial analysis, or business planning environments.
Technical Requirements • Excel: Advanced proficiency in Microsoft Excel (e.g., advanced formulas, financial/forecasting modeling, data consolidation, pivot tables).
• Data Visualization & Analytics Tools: Working knowledge or experience with data visualization software (e.g., Power BI, Tableau) is preferred.
• Reporting Platforms: Experience with collaborative reporting tools or platforms (e.g., SharePoint) is a plus.
The anticipated salary range for this position in Maryland is $95,000 – $115,000 plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.
Why you should join Catalent:
• Career growth with a clear path and regular performance reviews
• Day-one benefits: medical, dental, vision
• 401(k) match, tuition reimbursement, and wellness perks
• Paid time off: 152 hours + 8 holidays
• Inclusive culture with Employee Resource Groups and community initiatives
• Discounts from 900+ merchants via Perkspot
• A mission-driven workplace where your work helps save lives
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodatio
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