Data & AI Governance Analyst

About us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world About the team: The Data & AI Governance department enables extending the governance theme of policies, standards, processes and technology for governing data and AI to driving excellence in our approach to leveraging secure, trusted, accessible data for data driven decision making through: • An overarching Data & AI Policy to include associated standards • Data & AI Governance including meta and master data management • Data & AI Delivery Governance • Data & AI Quality including both technical and business quality measures This enables the maturity of Data and AI capabilities across Booking.com, unlocking data and algorithms as assets for delivering innovative growth opportunities and cost saving operational efficiencies. Role Description: The Data & AI Governance Analyst role contributes to balancing regulatory safety with high-velocity innovation. Sitting within the Data & AI Governance Department, you will be part of the team that translates complex regulations (DMA, EU AI Act, etc.) into everyday agile practices. You will assist with moving beyond simple ‘checkbox compliance’, helping product and tech teams navigate the complexities of data governance and ethical AI without slowing down development. You will be challenged to learn & adapt to new tools & technologies as a part of being a champion of change. You will assist with the full lifecycle of governance, from maintaining the Data Catalogue and AI Registry, to conducting quality control reviews thus ensuring our ‘agile’ environment remains a ‘compliant’ environment. You will work cross-functionally with business and tech stakeholders to ensure the regulatory and internal policies are not just written but translated into practical guardrails. Key Job Responsibilities and Duties: • Support the rollout of governance frameworks (master data management, business glossary, catalogue, etc.) by turning them into simple, practical steps that fit how agile teams work. • Help write, review, and maintain business definitions, glossary terms. the data dictionary, and the AI registry. • Support alignment with standards and guidelines and document governance processes. • Help investigate root causes, and track remediations. • Raise awareness and assist our literacy program by simplifying concepts for non-technical stakeholders through guides, FAQs, short demos and onboarding sessions. • Assist in maintaining the governance resource library. Keep policies, standards and guidelines current, version-controlled and updated. • Follow up on governance health and adoption metrics (e.g. catalogue completeness, AI registry coverage, etc.) and track open actions. • Help investigate root causes, and track remediations. Role Qualifications and Requirements: • 1+ years of experience in data governance, data quality or metadata management, or in working with data in a data analyst, business analyst or similar role. • Basic understanding of core data governance concepts such as metadata, data ownership and stewardship, data quality, data lineage and data classification. • Good written, and verbal communication skills, and interpersonal skills, with the ability to apply common sense to carry out instructions and instruct others, write reports, correspondence and procedures, and speak clearly with stakeholders. • Strong attention to detail and good organisation. Reliable at tracking actions and following through. • Able to work with a wide range of stakeholders, and to escalate early when something is unclear or at risk. • Curious, open to change and quick to learn new tools and ways of working. • Nice to have: Awareness of DAMA-DMBOK, GDPR, the EU AI Act, or other frameworks. A DAMA CDMP Fundamentals certification is a plus. Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package , as well unique-to-Booking.com benefits which include: • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave • Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) • Industry leading product discounts for yourself, including automatic Genius Level 3 status and Booking.com wallet credit • Living and working in Amsterdam, one of the most cosmopolitan cities in Europe • Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide • Working in a fast-paced and performance driven culture • Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit • Promote and drive impactful and innovative engineering solutions • Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation • Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com Diversity, Equity and Inclusion (DEI) at Booking.com: Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people