Digital Transportation Analyst

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary As a Digital Transportation Analyst, you will be responsible as the Reporting Owner for North America Ground Transportation. This includes developing, maintaining, and enhancing reports for use by the North America Ground Transportation Team, and internal customers of that team in support of Transportation Visibility, Operational Function, and KPIs. In this role, you will partner with technical and business teams to troubleshoot system issues, identify and implement enhancements, and drive continuous improvement through analytics, automation, and AI. You will also contribute to long-term, project-based initiatives focused on improving transportation processes, increasing efficiency, and establishing consistent global standards, while providing timely support when critical system issues arise. What You Will Do • Develop, maintain, and enhance reporting for use by the North America Ground Transportation Team, and internal customers of that team in support of Transportation Visibility, Operational Function, and KPIs. • Drive continuous improvement via system automation and analytics • Offer exceptional customer service while troubleshooting and resolving systems issues by managing ticket queue of requests received globally • Ensure that the Transportation Management (TM) system and supporting peripheral systems are functioning effectively and supporting the end users • Work closely with the implementation team to ensure that the systems are configured appropriately for the specific customer requirements (with the pre-defined operational standards) • Demonstrate continuous effort to improve operations, streamline processes, drive standard work, and eliminate waste • Map out systems processes and communicate them to end users • Initiate and follow through detailed and significantly complex job tasks in a timely manner with minimal instruction or review • Establish, train, and support internal users on the various systems What You Have (Basic Qualifications) • Accountability: Understanding the importance of taking personal responsibility; ability to take personal responsibility for assignments, decisions and results, and focus on activities that have the greatest impact on meeting work commitments. • Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. • Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. • Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. What Will Set You Apart (Top Candidate Qualifications) • Bachelor’s degree (preferably in Computer Science, Logistics or Supply Chain) • Transportation: Knowledge of and experience with the means of transporting materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers the manufacturing facility. • Logistics Management: Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies. • Supply Chain Management: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and implement strategies, practices and tools for controlling the whole processes. • Knowledge of Transportation planning and execution software, preferably Blue Yonder TMS • Strong knowledge of PowerBI and/or Tableau • Strong knowledge of Snowflake, Python, SQL and / or API • 6 Sigma/Lean Experience Additional Information • This position is located in Bangalore India and does not provide relocation. • In office attendance is required 5 days per week. • Work hours based on availability to support of North America as the main customer base. • Travel is expected 10% or less with this role. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers . What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. 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