About this role
InterSystems Corporation, a leading developer of data platform and interoperability technologies, is seeking candidates for its U.S. Department of Veterans Affairs (VA) Account Team. The “Enterprise Solutions Advisor - VA” role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, implementation and project management awareness, and clinical and business acumen. Occasional regional travel is a requirement for the role. This role is critical to InterSystems’ success within the U.S. Department of Veterans Affairs, serving as a trusted technical advisor and strategic partner to ensure successful adoption and expansion of InterSystems technologies across the VA ecosystem.
Responsibilities:
• Coordinating with InterSystems' VA Account Representatives and all other departments within InterSystems to ensure a close, long-term, and responsive relationship with the VA.
• Serve as a trusted technical advisor to VA stakeholders and own technical relationships across the VA account.
• Accountable for successful technical adoption and expansion.
• Driving successful VA outcomes and long-term value with InterSystems technologies in use within the VA.
• Guide architectural and strategic technology decisions within the VA.
• Working closely with System Integrators and Project Managers within the VA, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations.
• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices.
• Designing, building, and presenting Proofs of Concept (PoCs) for the VA and their partners.
• Delivering standard and customized on-site training in a classroom environment.
• Supporting the VA and their partners during beta test programs or pre-launch activities.
• Supporting marketing activities at trade shows, conferences, seminars etc.
• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training.
• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs.
• Writing competitive proposals, solution overviews, sales collateral, etc.
• Reporting technical and non-technical issues related to the VA to the appropriate InterSystems departments, and overseeing resolution to those issues.
Success Criteria:
• Successful deployment and adoption of InterSystems solutions within VA programs
• Strong technical relationships with VA and system integrators
• Expansion of use cases and footprint within the account
• Positive VA feedback and reference-ability
• Influence on InterSystems product direction based on VA needs
Required Skills
Technical Expertise :
• 12+ years of experience in software engineering role(s), with 5+ years of experience as a Technical Account Manager and/or Solution Consultant, with preference for U.S. Government experience.
• Experience with government security standards (FedRAMP, FISMA, etc.) preferred.
• Awareness of data privacy, security, and compliance requirements in healthcare and public sector.
• Ability to handle technical questions and provide solutions.
• Proficiency in architecture design and technical documentation.
• Demonstrated experience with most/all of the following
• Object-Oriented Programming and/or Enterprise Application Development, vibe coding, etc.
• Relational or non-relational databases using SQL or NoSQL
• Data Engineering skills using Python, GenAI, RAG, MCP, etc.
• Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh
• Machine Learning and Generative AI use cases
• HTML, JavaScript, Angular
• XML, XSLT, JSON, SOAP, REST
• Cloud hardware services, containers, kubernetes, etc.
• Windows, Unix/Linux, MAC OS X
• API Management
• Healthcare Interoperability Standards and Protocols (FHIR, HL7v2, CCD/CCDA, X12, etc.).
• Familiarity with the VistA Electronic Medical Record is a plus.
• Experience using AI-assisted tools (e.g. copilots, summarisation tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs
• Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team’s productivity
Communication Skills :
• Excellent verbal and written communication skills to interact with a wide range of stakeholders, including clinicians, C-level executives, and software engineers.
• Ability to deliver compelling presentations and product demonstrations.
Problem-Solving Skills :
• Strong analytical skills to assess technical feasibility and recommend strategies.
• Ability to lead and manage Proof of Concept (POC), Prototype, and Paid Pilot projects.
Project Oversight :
• Experience in leading technical qualification calls and managing RFx processes.
• Ability to oversee System Integrator and implementation teams and ensure successful project delivery.
Customer Focus :
• Commitment to ensuring customer satisfaction and reference-ability.
• Ability to provide technical mentoring and transfer of knowledge to the VA and its partners.
Collaboration :
• Ability to work closely with Account Managers, Professional Services, Product Management, Support, and other internal teams.
• Experience in logging and communicating customer needs to Product Management and Development.
Educational Background
A degree in Computer Science, Engineering, or a related technical field.
Technical Certifications :
• Relevant technical certifications related to InterSystems products or similar technologies are advantageous.
• Technical certifications related to Healthcare Interoperability protocols are advantageous.
Indu
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