Epic-Certified EHR Systems Analyst III (ClinDoc & Stork)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Epic-Certified EHR Systems Analyst III (ClinDoc & Stork) based in the United States. The Epic-Certified EHR Systems Analyst III will lead the design, implementation, optimization, and ongoing support of clinical information systems, with a focus on Epic ClinDoc and Stork applications. This senior technical role helps improve electronic documentation and clinical workflows while supporting the needs of healthcare professionals and operational teams. You will collaborate with clinical users, technical specialists, and project stakeholders to deliver reliable, integrated EHR solutions. Your work will include application configuration, testing, troubleshooting, workflow improvement, and user education. You will also provide technical leadership, mentor colleagues, and help ensure systems meet operational and service standards. The position is primarily remote, with occasional onsite travel and on-call responsibilities to support critical applications and system go-live events. Accountabilities • EHR Implementation & Application Leadership: Lead the planning, design, implementation, maintenance, and support of hospital information systems, applying comprehensive knowledge of Epic EHR capabilities and clinical application workflows. • Application Design & Configuration: Serve as a senior team member responsible for designing, building, configuring, testing, debugging, documenting, and maintaining electronic documentation solutions that support clinical and revenue cycle workflows. • Project & Workflow Coordination: Lead project meetings and facilitate application workflow design and integration sessions. Coordinate responsibilities across team members and related projects while working with minimal managerial oversight. • System Development & Integration: Research, analyze, develop, configure, and modify moderately complex information systems based on user specifications, established standards, and departmental protocols. • Testing & Quality Assurance: Design test scripts and materials for end-to-end workflow testing. Conduct unit, system, and integration testing, document results, and ensure software releases follow established checklists and procedures. • Technical Issue Resolution: Collaborate with technical teams to define hardware and network requirements, investigate technical issues, troubleshoot application problems, and implement appropriate solutions. Escalate complex incidents when necessary. • Change & Release Management: Coordinate system planning, software installation, implementation, and evaluation. Apply appropriate change management models and monitor project progress, recommending corrective action when needed. • Application Support & Performance Monitoring: Provide ongoing support for existing applications, resolve incidents, communicate solutions to end users, and monitor recurring issues and trends. Maintain service level agreements with end-user departments and enterprise business units. • Process Improvement: Design and monitor performance measures for process improvements, including initiatives enabled by standardized clinical workflows. Evaluate enhancement requests and recommend solutions that improve system usability and operational efficiency. • Training & Knowledge Sharing: Support the development and delivery of training materials and formal or informal training sessions. Identify educational needs, lead user group meetings, and mentor analysts, support staff, and end users on application functionality and processes. • Stakeholder Engagement: Conduct regular status meetings with end users and leadership, provide guidance on application use, and maintain effective communication across clinical, technical, and operational teams. • On-Call & Go-Live Support: Participate in ongoing on-call duties for assigned applications, including critical systems outside regular business hours. Troubleshoot issues escalated by the help desk and travel onsite when required to support go-live events and other operational activities. Requirements: • Bachelor's degree or an equivalent combination of education and relevant professional experience. • At least 5 years of healthcare IT application or technical experience. • At least 5 years of applicable Epic application experience. • Current Epic certification or accreditation in the relevant area of responsibility. • Epic ClinDoc and Stork certifications are required. • Strong knowledge of Epic EHR capabilities, clinical documentation systems, and healthcare application workflows. • Demonstrated experience designing, configuring, implementing, testing, and maintaining healthcare information systems. • Experience facilitating workflow design and application integration sessions, translating user requirements into technical specifications, and delivering effective system solutions. • Strong understanding of unit, system, integration, and end-to-end testing methodologies, including test script development and documentation. • Ability to investigate technical incidents, identify recurring issues, troubleshoot application problems, and coordinate solutions with technical teams. • Experience managing system implementations, software releases, change management, and process improvement initiatives. • Strong analytical and problem-solving skills, with the ability to interpret user needs and recommend practical technical improvements. • Excellent communication and collaboration skills, including the ability to work effectively with clinical users, technical specialists, project teams, and leadership. • Demonstrated ability to provide technical guidance, mentor analysts and support staff, and support end-user training. • Ability to manage competing priorities independently and contribute to projects with minimal managerial supervision. • Flexibility to participate in on-call rotations a