Expense Analyst - Manager

Industry/Sector Not Applicable Specialism IFS - Risk & Quality (R&Q) Management Level Manager Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As an Expense Analyst - Manager you will oversee expense analysis workstreams within our Internal Firm Services practice, focusing on governance, risk, controls, and compliance activities that support a complex internal business environment. As a Manager you will lead teams, coach and develop staff, manage performance, and guide project work through clear planning, sound judgment, and consistent attention to quality, timelines, and deliverables. In this role at PwC Acceleration Center India, you will review expense activity, identify process improvement opportunities, and apply technology and business knowledge to support accurate reporting, thoughtful control practices, and effective issue resolution across internal stakeholders. Role Description and Responsibilities Core Responsibilities: • Review and triage potential expense-policy violations referred by the Expense Audit/Finance team, the Helpline, and other reporting channels. • Apply sound judgment, discretion, and consistent decision-making while handling sensitive employee and financial information. • Analyze flagged transactions and supporting documentation to identify policy exceptions, inconsistencies, patterns, and other risk indicators, using Excel and other analytical tools to evaluate expense data accurately and efficiently. • Plan and conduct objective, fact-based interviews with relevant individuals, who may include: • The employee whose expenses are under review • Expense-code or cost-center owners • The employee’s development or people leader • Other stakeholders with relevant knowledge • Evaluate the available evidence and determine whether expenses are compliant with policy and eligible for approval or reimbursement. • Assess non-compliant or unapproved expenses and determine the appropriate disposition: • Potential fraud or misconduct: Escalate the matter to an Internal Investigator with a concise, well-supported due-diligence package. • Coaching-level concern: Refer the matter to the appropriate development or people leader for documented coaching and follow-up. • Prepare clear, accurate, and well-organized case summaries that document the allegations or concerns, analytical work performed, interview findings, supporting evidence, conclusions, and recommended next steps. • Develop comprehensive escalation packages to support efficient, seamless handoffs to Internal Investigators. • Maintain complete and timely case records in accordance with applicable confidentiality, data-retention, and documentation requirements. • Track, analyze, and report case volumes, outcomes, aging, and cycle times, including matters approved, referred for coaching, or escalated for investigation. • Identify recurring trends, control gaps, and emerging risks related to expense-policy compliance, and recommend improvements to policies, controls, communications, or training. • Will be well versed in SAP to run concurrent processes with the Finance Expense team What You Must Have - Any graduate or post-graduate - At least 8-14 years of experience What Sets You Apart - Managing expense governance or compliance programs in corporate settings; - Overseeing team performance, coaching, and workload prioritization; - Analyzing expense trends, control gaps, and process improvements; - Using financial systems, data tools, and reporting dashboards; - Handling stakeholder conversations on policy interpretation and exceptions; - Leading change initiatives, training materials, and process documentation; Travel Requirements Not Specified Job Posting End Date