FBS (Mexico) - Sr Operational Risk Analyst

Farmers– where ambition meets opportunity. Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them. Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers. Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate . Job Summary About the Role The Senior Operational Risk Analyst will support the organization's operational risk management framework by identifying, assessing, monitoring, and mitigating risks across business operations. In this role, you will partner with different business units to evaluate processes, identify potential risks and control gaps, assess control effectiveness, and recommend improvements to strengthen the organization's risk management practices. You will also contribute to business continuity and resilience initiatives, operational loss event analysis, third-party risk oversight, and the development of risk management policies and procedures. The ideal candidate has a strong analytical mindset, experience in operational risk or internal controls, and the ability to work collaboratively with business stakeholders to translate risk findings into actionable recommendations. Essential Job Functions What You'll Do • Partner with business units to identify, assess, monitor, and mitigate operational risks across business processes. • Plan and lead risk-based process mapping sessions to document workflows, identify potential risks, and evaluate existing controls. • Conduct risk and control assessments, including testing and validating control effectiveness. • Analyze control gaps, operational issues, and potential risk exposures, providing recommendations for corrective actions and process improvements. • Prepare clear reports and documentation summarizing risk assessments, control reviews, findings, and recommendations. • Support business continuity and operational resilience activities, ensuring recovery plans, business contacts, and related documentation are accurate and regularly updated. • Conduct resilience testing and collaborate with subject matter experts to evaluate business readiness and recovery capabilities. • Perform analytical reviews and scenario analysis to identify potential operational issues, investigate root causes, and recommend mitigation strategies. • Develop and maintain procedures for identifying, analyzing, documenting, and reporting operational loss events. • Support third-party risk management by ensuring critical vendors have appropriate resilience assessments, oversight, and exit plans. • Maintain and update operational risk policies, procedures, manuals, job aids, and supporting tools. • Partner with stakeholders to promote risk awareness and strengthen operational risk management practices across the organization. • Identify opportunities to improve risk management processes through data analysis, automation, and technology solutions. • Support the use of Microsoft Power Platform, Power BI, Copilot, and other tools to improve reporting, data management, and risk monitoring activities. • Ensure risk management activities are properly documented and aligned with organizational policies, procedures, and governance requirements. Experience Requirements • Experience in operational risk management, risk and controls, internal controls, business continuity, compliance, or a related field; 4–6 years preferred. • Experience identifying, assessing, and documenting operational risks and control activities. • Knowledge of risk assessment methodologies, process mapping, control testing, and mitigation strategies. • Experience evaluating control effectiveness and identifying process weaknesses or gaps. • Familiarity with business continuity planning, operational resilience, and recovery procedures. • Experience conducting root cause analysis and developing corrective action recommendations. • Ability to analyze operational data, prepare reports, and communicate risk findings to business stakeholders. • Strong analytical, organizational, and problem-solving skills. • Excellent verbal and written communication skills. • Ability to work collaboratively with different business units and cross-functional teams. • Fluent English, with the ability to communicate effectively with international stakeholders. • Bachelor's degree preferred in Risk Management, Business Administration, Finance, Accounting, Information Systems, or a related field. Benefits This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources. Important Hiring Conditions and Disclosures By applying for this position, candidates acknowledge and agree that: • Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies. • Legal Authorization to Work: