Information Management Analyst Senior

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Information Management Analyst Senior is responsible for managing, analyzing, and governing data to ensure information is accurate, trusted, secure, and managed in accordance with internal policies, standards, and applicable regulatory requirements. The position will support multiple information management capabilities, including metadata management, data quality, data lineage, retention and lifecycle management, and data security. Key responsibilities include documenting data sources, supporting Authoritative Data Source certification, maintaining metadata and lineage within the Enterprise Data Repository, monitoring data quality metrics and service level agreements, coordinating remediation efforts, and ensuring significant data changes are appropriately reviewed and re-certified. The role may also partner closely with Information Asset Stewards and other business and technical stakeholders or assume Information Steward responsibilities when needed. The ideal candidate brings strong experience translating data management, risk, compliance, and regulatory requirements into practical strategies, standards, controls, and measurable outcomes. This individual should have demonstrated success leading complex, cross-functional data initiatives, establishing accountability, managing dependencies, resolving issues, and influencing stakeholders across business, technology, risk, governance, and data teams. Strong knowledge of metadata management, data quality, lineage, lifecycle and retention, data controls, and data risk management is preferred, along with hands-on experience using platforms such as Alation and Bigeye to operationalize governance requirements, monitor data quality, and support sustainable risk reduction. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX Relocation assistance is not available for this position. What you'll do: • Identify and implement opportunities for process improvements across all IMA responsibilities and processes within their data spoke. • Lead discussions with cross-functional teams related to program implementation, adherence and strategic enhancements. • Align best practices and tools based on business needs and to improve the efficiency and effectiveness of Information Management Program. • Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately. • Champion and support delivery of information in accordance with Information Governance standards and data management practices. • Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies. • Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization. • Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data. • Review, validate, and assess data quality rules, thresholds, and standard metrics of quality for data elements and drive enhancements that support critical business processes. • Development of process enhancements to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. • Identify and maintain data quality corrective action plans. • Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. • Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks. • Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. • Help drive the implementation of Data initiatives within their data spoke that help mitigate data risk and perform root cause analysis to identify areas for improvement. • Manage quality and maintenance of master data as it is created. • Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements. • Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. • Lead Privacy initiatives through classification and analysis of sensitive data. • Identify and influence opportunities for process improvements across all IMA and/or Stewardship responsibilities and processes across data spokes. • Assist the Steward or if the Steward, design of data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes in complex situations. • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's degree in a business or science field; OR 4 years of relevant education and/or experience. Experiences that will support your success: • 6 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Sci