International Trade Services Analyst Senior

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an International Trade Services Analyst Senior within PNC's International Trade Service & Delivery Group, Documentary Collections Team, you will work from PNC's East Brunswick, New Jersey location. In this operations role, you will support the processing and servicing of international documentary collections, including import and export collections, in accordance with established procedures, regulatory requirements, and industry standards. The ideal candidate is detail-oriented, organized, and comfortable reviewing complex trade and shipping documentation. Responsibilities include reviewing and processing documentary collection transactions, examining documents and collection instructions, handling payments and settlements, communicating with internal partners and correspondent banks, and ensuring transactions are processed accurately and within established service-level expectations. Candidates should have strong analytical and problem-solving skills, the ability to manage multiple time-sensitive transactions, and the ability to learn and navigate international trade systems and operational procedures. Knowledge or experience with international trade, imports and exports, Documentary Collections, URC 522, Incoterms 2020, SWIFT messaging, payment processing, and Global Trade Systems (GTS) is preferred. Experience reviewing commercial and transport documents such as invoices, bills of lading, drafts, and collection instructions is a plus. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description • Utilizes international trade-specific procedures, rules, guidelines and regulations. Evaluates and executes basic to moderate transactions. May approve international trade services transactions and processes. May have specific responsibility for one or multiple specialized products or functional areas. • Processes basic to moderate trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations. Identify exceptions and may address escalated items under supervision. Interacts with internal and external stakeholders in completing transactions. • Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk. • Provides responses and documentation to inquiries and ad hoc requests for basic to moderate international trade products. • Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to process transactions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Documentary Collections, Ensure Compliance, Global Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), UCP 600 Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments Pay Transparency Base Salary: $45,000.00 – $75,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 09/24/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and