IT Analyst Applications

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. What does it mean to live the Caterpillar Experience? It means you play a part in building a better world. You contribute to a winning culture —a spirit of accountability— that has driven change on every continent for more than 100 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. Job Summary Caterpillar IT GCIO DT&D is seeking an IT Analyst Applications to perform a hybrid Technical Delivery Lead and Scrum Master role. The successful candidate will combine strong Agile delivery capabilities with proven and recent technical expertise in software development, data, cloud, or business intelligence technologies. The role will lead multiple IT initiatives, facilitate Agile delivery, and work closely with Product Owners, architects, developers, cybersecurity teams, and business stakeholders. The candidate will also actively contribute to solution design, technical estimation, architecture discussions, code or design reviews, troubleshooting, implementation planning, and the resolution of complex technical issues. The individual must be capable of translating business needs into technically actionable requirements, challenging proposed solutions constructively, identifying technical risks and dependencies, and supporting development teams throughout the complete application lifecycle. What You Will Do • Act as a Technical Scrum Master and Delivery Lead for multiple application and Business Intelligence initiatives, driving Agile delivery while maintaining a strong technical understanding of the solutions being built. • Lead Agile teams of 5-10 developers through all phases of the software development lifecycle, facilitating sprint planning, backlog refinement, daily stand-ups, reviews, retrospectives, and continuous improvement activities. • Partner with Product Owners and business stakeholders to translate business requirements into technical solutions, ensuring priorities, scope, risks, and dependencies are clearly understood and managed. • Provide technical leadership throughout project execution by participating in solution design discussions, reviewing technical approaches, validating estimates, identifying implementation risks, and supporting architectural decisions. • Collaborate closely with developers, architects, database administrators, cybersecurity teams, DevOps engineers, and business partners to deliver scalable, secure, and maintainable solutions. • Utilize Azure DevOps as the primary platform for Agile delivery management, including backlog administration, sprint planning, requirements traceability, work item management, testing coordination, source control oversight, and deployment pipeline governance. • Support the development and maintenance of applications, integrations, data pipelines, databases, and BI solutions by leveraging your technical expertise and understanding of modern software engineering practices. • Drive resolution of complex production issues by coordinating technical investigations, facilitating root-cause analysis, and ensuring corrective and preventive actions are implemented. • Ensure compliance with Caterpillar IT standards and controls, including cybersecurity requirements, ITSM processes, change management, access controls, release management, disaster recovery, and governance practices. • Identify opportunities to improve business processes and technology capabilities, recommending innovative solutions that deliver measurable business value. • Build strong relationships with business partners and leadership teams, communicating technical concepts effectively to both technical and non-technical audiences. • Successfully manage multiple workstreams and projects simultaneously while maintaining delivery quality, technical excellence, and stakeholder satisfaction. Basic qualifications Required Skills & Experience • Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or equivalent professional experience. • At least 5 years of recent hands-on experience in software development, data engineering, system integration, or technical solution delivery, with advanced proficiency in one or more technologies such as Java, .NET/C#, Python, SQL, JavaScript/TypeScript, Node.js, or comparable enterprise platforms. • Practical experience with relational or cloud data platforms such as Snowflake, MySQL, SQL Server, or DB2. • Experience working with cloud platforms and modern application delivery practices. • Ability to understand and challenge solution designs, technical estimates, APIs, data flows, source code, security requirements, and CI/CD pipelines. • At least three years of experience leading Agile software delivery as a Scrum Master, Technical Project Manager, Delivery Lead, or similar role. • Proven experience using Azure DevOps for backlog management, source control, technical documentation, testing, deployment pipelines, and delivery reporting. • Experience coordinating cross-functional technical teams and managing multiple initiatives concurrently. • Professional proficiency in English, including the ability to communicate effectively with global business and technical teams. • Proactivity. Valuable Technical Skills Data & Analytics