Lead Analyst - Design Assurance & Product Management - Operations

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Domain focus: Design Assurance Operations (intake, scheduling, tooling and committee). Job Purpose: Run Design Assurance programme coordination and governance: the operational backbone that keeps the practice running. You manage all incoming review requests, check scope, confirm the right architecture specification is available, and allocate to the correct domain analyst. You maintain the review calendar and the governance reporting. About the team : Design Assurance and Product Management makes sure security is designed in before anything is built, and that GSK's security capabilities are run as products rather than projects. Design Assurance independently verifies that solutions meet the architecture standards set elsewhere in Cyber Architecture and Solutions; it writes none of those standards, and that separation is what makes the review worth anything. Product Management owns the security portfolio, vendor governance and investment analytics, and is how GSK manages its managed service vendor as a whole. Platform support engineering moves into this function, with a small internal team retaining oversight while the vendor operates more than 30 platforms and the data fabric under an OTO model. Seventeen roles. What makes this role different. The operational backbone of the Design Assurance practice rather than a reviewer role. You own the ServiceNow intake workflow, the review calendar and the DA tooling and templates, and you will be the person who notices that a review request arrived without the architecture specification attached and stops it before it wastes a reviewer's week. Expect to produce audit evidence packs and committee material under GxP record-keeping standards, where a missing date or an unsigned approval is itself the finding. Key responsibilities: This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following: • Run Design Assurance intake in ServiceNow: log every review request, scope-check it, and route it to the right domain reviewer across Network and Zero Trust, Platform Security and MDR, Application Security, Data Security and Cloud, OT Security and Vulnerability and Configuration Management, and Cryptography, PQC and AI Security. • Confirm the architecture specification exists and is current before a review starts, and reject requests that arrive without one rather than letting a reviewer discover it mid-week. • Maintain the review calendar and reviewer allocation against capacity, and publish turnaround commitments to requesting programmes. • Administer and version-control the Design Assurance template and tooling set, publishing approved updates and withdrawing superseded versions so no reviewer works from a stale template. • Produce practice reporting in Power BI: throughput, first-time-pass rate, turnaround against SLA, coverage by domain and bypass rate. • Prepare governance forum packs and the supporting evidence trail, to GxP record-keeping standards where a missing approval or date is itself the finding. • Track findings and time-bound conditions to closure across the practice, chase the ones that stall, and escalate aged items by name. • Own the assurance register as the single record of what has been reviewed, by whom and with what outcome, so coverage can be evidenced on demand for internal audit and regulatory inspection without reconstruction. • Assemble audit and regulatory evidence requests, including the decision trail showing a review actually operated rather than merely existed. • Improve the intake and coordination process and automate the manual steps, rather than only operating them. • Use approved AI tools in your day-to-day work to improve your own productivity and your team's ways of working, sharing what works and applying sound judgement, including validating outputs and following GSK's Responsible AI, privacy and security requirements. Basic Qualifications: • 10+ years in cyber security, technology governance or programme coordination — domain focus: Design Assurance Operations (intake, scheduling, tooling and committee) • Running DA intake and triage — scope check, specification check and allocation to the right domain analyst — and managing the review calendar so no request is lost or delayed • Owning DA tooling and templates — GRC system, SharePoint and review packs — with automated intake, reminders and reporting • Administering the Design Assurance Committee — agenda, minutes and actions — and maintaining the DA knowledge base and requestor onboarding • Using AI and automation to streamline DA intake, triage and reporting, and routing AI tool reviews to the right specialistRunning DA intake, triage and reporting, including the automation that supports it, and routing AI tool reviews to the right specialist Preferred Qualifications: • GRC tooling such as ServiceNow, and SharePoint or equivalent repository management • Power BI or equivalent for DA performance and governance reporting • Workflow automation or low-code tooling for intake and reminders • Exposure to security architecture and GxP-compliant documentation practice • Operating a controlled records environment where retention, version history an