LoanIQ Business Analyst

LoanIQ Business Analyst Location: New York | Hybrid (3-Days) | Contract or Full-time The Role We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle. You will act as a trusted advisor and subject matter expert for Loan IQ, helping shape solutions that improve efficiency, scalability, and user experience while supporting strategic transformation initiatives. What You’ll Do • Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events. • Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems. • Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors. • Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes. • Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors. What We’re Looking For • Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments. • Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality. • Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services. • Strong analytical skills with experience supporting reconciliations, reporting, and investigation of loan balances, interest, fees, and accounting outputs. • Excellent stakeholder management and communication skills with the ability to collaborate across business, technology, and vendor teams. Bonus Points For • Experience working directly with Finastra or other loan servicing platform vendors. • Knowledge of loan accounting, general ledger integrations, and financial reporting processes. • Exposure to Agile delivery methodologies and user story creation. • Experience supporting large-scale Loan IQ implementations, upgrades, or migration programs. • Familiarity with automation, workflow optimization, and operational transformation initiatives.