Manager, Strategy Analyst

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Manager, Strategy Analyst About Capital One Canada For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. We pair data-driven strategy with the autonomy to take ownership of complex, high-impact challenges. You’ll be encouraged to own your work from end-to-end and challenge the status quo to build solutions that impact the lives of millions of Canadians, because at Capital One we analyze and innovate. You’ll be empowered to grow and develop in an environment that balances high-performance standards with a genuine investment in your long-term success. If you’re ready to redefine what’s possible and drive exponential growth, this is where you can create what’s next. About the Team Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Team is like management consulting, but better. From day one, you’ll bring strategies to life through end-to-end delivery, measuring their impact through testing and monitoring, being accountable for both Profit & Loss and customer outcomes. You’ll lead a team of analysts to solve complex problems and make data-driven decisions by gathering and analyzing data, testing hypotheses and developing insights and recommendations to the business. You’ll provide thought leadership to the team to ensure the highest quality of analytical and conceptual output. Working in agile, cross-functional teams, you’ll have the opportunity to learn from others like Data Scientists, Process Managers and Brand Strategists too. And you’ll do it all in a collaborative environment where insight is valued, innovation is rewarded and continuous learning is promoted. Our Business Managers play leadership roles in every part of our business, identifying opportunities to grow our business with our customers. Some example Business Manager roles include: • Marketing Strategy Lead: Optimize our strategies on how we acquire new customers. Leverage a testing mindset to help analysts and marketers find the channels and messages that best resonate with customers. • Fraud Strategy Lead: Lead a team of analysts to develop cutting edge models and fraud prevention strategies. Leverage innovative tools and analytics to make fraud experiences frictionless for customers. • Product Strategy Lead: Lead a cross-functional team to develop new products from ideation to execution. Dive deep into customer needs through research and analysis. • Credit Strategy Lead: Lead a team developing our models and credit policies that enable us to provide access to credit to the right customers. Balance credit modeling, economic trends, and business strategy in optimizing the credit strategies of what cards and terms to offer customers. This posting is the general posting for all of our Business Manager roles. As we get to know you through the interview process, we’ll work with you to identify the perfect role for you. Your Responsibilities: • Strategic Leadership : Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting customer and regulatory demands. • People Management : Coach and mentor associates with a goal of developing and retaining talent at Capital One. Lead in an inclusive work environment, where teamwork, diversity and belonging are essential. • Product : Develop and implement new product and pricing strategies for various lending products; lead product-level modeling and analytics. • Marketing : Develop direct-to-consumer marketing strategy and initiatives to support business growth objectives. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver new go-to-market strategies. • Credit Risk : Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, creating risk models, and testing hypotheses using rigorous monitoring and analysis. • End-to-End Delivery : Collaborate with cross-functional partners in data science, process management, engineering and others to imagine great strategies on paper, and deliver them to market with quality. Basic Qualifications: • 5+ years of work experience with demonstrated ability to drive business strategy from inception to implementation, working with cross-functional teams. • 2 years of people leadership experience (direct or indirect). • Strong analytical skills, with experience using coding and data visualization tools (SQL, Python, Tableau and QuickSight). • Sound functional knowledge of strategy development and execution. • Ability to work effectively with associates at all levels in an organization. Preferred Qualifications: • Bachelor’s degree from an accredited university with a specialization in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Computer Science, Statistics or related field • 2 years of direct people leadership experience • 5+ years of experience in consulting or financial services • 5+ years of experience in data and/or quantitative analysis Working at Capital One You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self. • Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory. • Find your rhythm: We believe trust fosters the flexibility and autonomy requ