Product Manager – Order-to-Cash & Agentic AI

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Product Manager – Order-to-Cash & Agentic AI Location: Dublin, CA | Workplace: Hybrid, 3 days in office At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset, rapidly testing emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are looking for a Product Manager - Order to Cash and Agentic AI to lead a team that designs, builds, and runs the systems behind Snowflake's Office of the CFO. You will bring a product-led mindset to finance technology, with a strong focus on AI and agentic applications that change how Finance works. AS A PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: • Domain Focus: Enterprise Financial Applications – Contracts, Pricing, Billing, Invoicing & Order-to-Cash • Experience Level: 8–10+ years • Department: Enterprise Technology • Reports To: Sr. Manager, Enterprise Platforms • Location: [Hybrid / Remote] The Mission We are building a next-generation, AI-native enterprise platform on Snowflake (“Snow on Snow”). We are looking for a seasoned, technically strong Product Manager with deep expertise in pricing, contracts, billing, and invoicing, and a proven track record of building in-house software products from ground zero to production. You will understand the complete customer journey, from quoting and contracting through consumption, billing, payment, and reconciliation and translate that understanding into reliable, intuitive products. This is a hands-on product-building role. You will own discovery, product strategy, technical requirements, AI-assisted prototyping, delivery, and adoption. Beyond implementing enterprise packages, you will define differentiated capabilities, validate them with working prototypes, and partner closely with Engineering to deliver production-grade applications. You will also bring practical experience building agentic applications that automate financial workflows while preserving accuracy, auditability, and human oversight. Key Responsibilities • Build Products from Zero to Production: Own discovery, vision, roadmap, prioritization, and delivery of in-house O2C products. Translate customer and operational needs into clear product requirements, MVPs, acceptance criteria, and measurable outcomes. • Own Contracts, Billing & Invoicing: Define capabilities for contract changes, order activation, usage rating, billing schedules, invoice generation, adjustments, and reconciliation. Support consumption-based, subscription, hybrid, and technical services business models. • Design the End-to-End Customer Journey: Connect upstream quoting and contracting with downstream invoicing, payments, cash application, disputes, and subledger operations. Simplify customer and operator experiences, including exceptions and recovery. • Prototype & Deliver with Engineering: Build working prototypes using AI-assisted development tools to validate workflows and feasibility. Partner with Engineering on APIs, data models, business rules, architecture tradeoffs, testing, and production readiness. • Build Reliable Agentic Workflows: Define agent orchestration, tool integration, and approval checkpoints. Establish prompt and context strategies, evals, test harnesses, and observability to measure quality, reliability, latency, and cost. • Drive Adoption & Operational Excellence: Deliver measurable improvements in billing accuracy, automation, collections effectiveness, and adoption. Embed financial controls, security, audit trails, and resilient exception handling throughout the product lifecycle. Required Qualifications & Experience • Seasoned Product Leadership: 8–10+ years of product management experience building enterprise software, financial platforms, or billing products, with direct accountability for product decisions and business outcomes. • Zero-to-One In-House Product Development: Demonstrated experience taking custom-built products from problem discovery through MVP, production launch, and scale. Experience must extend beyond packaged application configuration, implementation coordination, or project management. • Deep Contracts, Billing & Invoicing Expertise: Hands-on product experience with contract lifecycle events, amendments, renewals, billing schedules, proration, invoicing, credit/debit memos, tax integrations, and reconciliation. • Consumption-Based Billing: Experience delivering usage-based billing capabilities, including usage ingestion and validation, metering and rating, tiered pricing, commi