Product Owner / Business Analyst – Loyalty Programmes | Czech Republic

Product Owner / Business Analyst – Loyalty Programmes | Czech Republic Work arrangement Full-time City Prague Country Czech Republic Department Consulting Team Customer Area of interest Consulting, Digital, IT - Services Way of work Hybrid Description & Requirements Who we are looking for Turn loyalty strategy into experiences customers love. 💙 We’re looking for a Product Owner / Business Analyst with strong experience in Loyalty Management , ideally Salesforce Loyalty Management , to join our team and help shape and deliver innovative loyalty solutions for leading brands across international markets. If you enjoy connecting business strategy, customer experience and technology , turning complex ideas into clear solutions, and working with both business and technical teams - this could be your next challenge. 🌍✨ 🚀 What we’re looking for • Experience as a Product Owner, Business Analyst or Functional Consultant . 😊 • Strong understanding of loyalty programs and customer journeys . • Experience with Salesforce Loyalty Management is preferred. • Ability to translate business needs into clear requirements and solutions . • Strong communication, analytical and stakeholder-management skills . • Fluent English and knowledge of Polish, Czech, Slovak or Hungarian . • A pragmatic, collaborative and consulting-oriented mindset . ✨ Your future role • Lead workshops and translate business goals into loyalty requirements, journeys and user stories . • Own/support the backlog, roadmap, prioritization and acceptance criteria . 🌿 • Define key loyalty processes: earn & burn, tiers, benefits, promotions, challenges and member servicing . • Translate business needs into Salesforce Loyalty Management capabilities and functional solutions. • Collaborate with architects, developers, data, integration, testing and business teams. 🌐 • Support demos, testing, UAT and business acceptance . • Contribute to proposals, RFPs, client presentations and loyalty consulting . • Lead functional workstreams, manage dependencies and build strong stakeholder relationships. • Share knowledge and mentor junior analysts . 🚀 What we offer • Hybrid work model for better work-life balance. 👩‍💻 • Mobile phone and a work notebook. • Extra week of vacation and additional sick leave days without the need for a medical certificate. ✨ • Flexible benefits system ( Cafeteria ) allowing you to choose from meal vouchers, pension contributions, fitness passes, cultural activities, language courses, and more. 💡 • Salary support during illness and paternity leave. • Comprehensive travel insurance covering both personal and business trips. ✈️ • Reimbursement for clothing care and cleaning expenses. • Access to external and internal training programs to support your ongoing professional development. • On-site fitness studio and participation in sports and cultural events. Selection process • Application & Recruiter Call - we review your CV and, if there’s a good match, invite you to a short 15-minute conversation with our recruiter . 📞 • Technical Interview - meet with a Senior Manager to discuss your experience, expertise, and approach to technical and business challenges. 💻 • Final Interview - have a conversation with a Partner focused on the project, your potential role, and mutual fit. About the team Want to learn more about the team? Click here to discover :) #LI-DS1 <