QA Analyst

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role: As a QA Analyst, you will be responsible for ensuring the quality, reliability, and performance of enterprise applications and cloud-based managed services. You will collaborate closely with engineering teams to define testing strategies, develop automated testing solutions, validate application functionality, and support continuous quality improvement throughout the software development lifecycle. You will play a key role in establishing testing best practices, improving automation coverage, and ensuring high-quality product releases. What Will You Do: • Define test strategies, test plans, test cases, and test specifications based on business requirements, functional specifications, and technical designs. • Design, develop, execute, and maintain automated test suites for functional, regression, integration, API, scalability, and performance testing. • Collaborate with development teams and engineering squads to validate new features, products, and enhancements before production release. • Analyze, track, document, and verify defects throughout the software development lifecycle while ensuring timely resolution of quality issues. • Develop and enhance test automation frameworks, test tools, scripts, and supporting utilities to improve testing efficiency and coverage. • Execute acceptance, functional, integration, regression, and system testing activities across web, API, and enterprise applications. • Lead quality engineering discussions, promote QA best practices, and mentor QA engineers on automation, debugging, testing methodologies, and domain knowledge. • Partner with stakeholders across Agile delivery teams to drive continuous improvement in quality engineering, test automation, and release readiness processes. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: • 4-8 years of experience testing complex software products and enterprise applications within Agile software delivery environments. • Strong understanding of software quality assurance methodologies, testing processes, testing standards, and quality engineering best practices. • Hands-on experience testing and successfully delivering web-based enterprise applications using functional, integration, system, and regression testing approaches. • Experience automating UI, API, and command-line interface (CLI) testing for enterprise applications and cloud-based solutions. • Practical experience with one or more open-source automation frameworks and testing tools. • Strong understanding of the Software Development Life Cycle (SDLC), Agile methodologies, test planning, defect management, and release processes. • Strong analytical, troubleshooting, defect investigation, and problem-solving capabilities. • Excellent communication, stakeholder management, collaboration, and teamwork skills within cross-functional engineering environments. Preferred Professional and Technical Expertise: • Experience with automation frameworks and tools such as Selenium, Protractor, Cypress, Playwright, TestNG, JUnit, or similar technologies. • Experience using scripting languages such as Python, PowerShell, JavaScript, or Perl to support test automation and CI/CD integration. • Knowledge of Test-Driven Development (TDD), Behavior-Driven Development (BDD), Agile testing practices, and DevOps methodologies. • Experience testing REST APIs, microservices architectures, cloud-native applications, and modern enterprise platforms. • Relevant certifications in Software Testing, Quality Engineering, Agile, DevOps, or Test Automation are preferred. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to g