REWS Business Operations Analyst

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Real Estate & Facility Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. REWS Business Operations Analyst (5) Location: San Francisco About Real Estate and Workplace Services: The Real Estate and Workplace Services (REWS) organization designs, operates, and evolves the environments and experiences that enable Salesforce employees and customers to do their best work. Spanning more than 30 countries, our Agentic Campus reflects our values and culture – bringing together humans, agents, and robots to create inclusive, purpose-driven spaces where people feel a true sense of belonging. As customer zero of Salesforce's own technology, REWS is leading the way, creating innovative and dynamic spaces that provide seamless and inspiring workplace experiences. The Experience: The REWS Business Operations Analyst will support the Business Operations team and executive office within Real Estate and Workplace Services (REWS). The role reports to the Vice President of REWS Business Operations & Strategic Initiatives and Chief of Staff to the EVP, and is responsible for coordinating leadership priorities, supporting cross-functional projects, and maintaining operational processes and resources that drive organizational effectiveness. The ideal candidate is highly organized, proactive, and adaptable, with sound judgment, strong communication skills, and a can-do attitude. They bring a collaborative, hands-on approach, are willing to roll up their sleeves on tasks big and small, and serve as a force multiplier for the team. What you'll Actually Be Doing: Business Operations & Project Management Support (60%) • Support cross-functional projects: Coordinate the execution of executive-level projects, managing timelines, deliverables, and stakeholder engagement to ensure progress against key priorities. • Maintain business operations resources: Develop and enhance leadership dashboards, reporting tools, shared resources, and knowledge management systems to support organizational effectiveness. • Drive process improvements: Partner with cross-functional teams to standardize processes, identify opportunities for improvement, and support more efficient ways of working across REWS. • Leverage AI and automation: Utilize AI tools and automation to streamline workflows, reduce manual processes, and increase operational efficiency. Executive & Administrative Operations (40%) • Provide executive administrative support: Support the day-to-day operations of the REWS executive office, ensuring seamless coordination of leadership priorities and activities. • Coordinate executive engagements: Partner with Executive Assistants and cross-functional stakeholders to support executive briefings, meeting preparation, and leadership engagements. • Support leadership meetings and events: Assist with planning, preparation, and execution of leadership meetings, offsites, Town Halls, employee engagement activities, and key organizational events, including onsite setup, logistics, and food and beverage coordination. • Develop executive materials: Create, organize, and maintain executive presentations, briefing materials, and leadership-facing resources to support effective communication and decision-making. • Improve administrative processes: Identify opportunities to streamline administrative workflows, simplify recurring activities, and enhance executive office efficiency. • Support expense and adhoc activities: Assist with expense tracking, reconciliation, and other ad hoc administrative responsibilities as needed. You're Our Person If... • 3+ years of experience in business operations, project coordination, executive administrative support, or a related field. • Strong organizational and time management skills , with the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment. • Experience working with senior executives , including preparing leadership presentations, and managing sensitive or confidential information. • Proficiency in Google Workspace (Sheets, Slides, Docs) and Slack, with experience creating presentations and other business resources. • Ability to work independently and across teams , anticipating needs, taking ownership of assignments, and following through on commitments. Even better if… • Familiarity with real estate, facilities, workplace services, or enterprise technology is a plus. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recrui