Security Operations Analyst

Security Operations Analyst Job Description Thomson Reuters is seeking a Security Operations Analyst to help protect our global technology environment from evolving cybersecurity threats. As part of the Information Security and Risk Management (ISRM) team, you will monitor, investigate, and respond to security events across enterprise systems, networks, cloud environments, and applications. In this role, you will work alongside security professionals across the organization to identify potential threats, support incident response efforts, and strengthen detection capabilities. This is an opportunity to make a meaningful impact by helping safeguard the systems and data that power trusted information for professionals around the world. Key Responsibilities • Monitor enterprise security events and respond to potential incidents across a global network environment, serving as a secondary resource and assuming primary analyst responsibilities during team-member absences, escalations, or critical incidents. • Detect, analyze, and triage alerts generated by security tools, including Intrusion Detection Systems (IDS) and Security Information and Event Management (SIEM) platforms. • Conduct end-to-end security investigations across operating systems, networks, cloud environments, messaging platforms, applications, and endpoints. • Perform malware analysis, including analysis of malicious code and obfuscated scripts, using open-source and vendor-provided tools. • Document security monitoring, investigations, and incident-response activities using case-management and ticketing systems; prepare incident briefings, end-of-shift reports, and alerts related to intrusions or compromises. • Partner with Information Security and Risk Management teams to improve detection, alerting, incident-response workflows, automation opportunities, and broader security operations capabilities. • Create, maintain, and follow standard operating procedures and related documentation to support consistent operations, knowledge transfer, and continuous improvement across analyst shifts. Required Qualifications • Bachelor's degree. • One to three years of experience working in a Security Operations Center (SOC), incident-response team, or comparable cybersecurity operations environment. • Hands-on experience conducting security investigations across operating systems, networks, cloud platforms, messaging systems, applications, and endpoints. • Working knowledge of core technology concepts, including networking, workstations, servers, and operating systems. • Experience working with security technologies such as Security Information and Event Management (SIEM), endpoint detection and response (EDR), antivirus, forensic tools, firewalls, or cloud-security tools. • Knowledge of cybersecurity attack techniques, defensive controls, and incident-response practices. • Strong analytical and critical-thinking skills, with the ability to conduct end-to-end security investigations and apply sound judgment during security events. • Ability to make timely decisions, solve problems, and work independently in a fast-paced security operations environment. • Ability to adapt to evolving threats, technologies, priorities, and operational requirements. • Demonstrated commitment to continually learning and developing cybersecurity knowledge and skills. • Work schedule and arrangement: Hybrid role with onsite work two to three days weekly; requires rotating shifts, weekend work, and on-call availability in a 24/7 environment. Preferred Qualifications • Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. • Experience with cloud cybersecurity tools and cloud-security investigations. • Experience with Security Orchestration, Automation, and Response (SOAR) platforms, security automation tools, scripting, or process automation to improve security monitoring, investigation, or incident-response workflows. • Experience performing malware analysis, including analysis of malicious code or obfuscated scripts. • Experience using case-management or security ticketing platforms. • Experience creating or maintaining security standard operating procedures and operational documentation. • Relevant cybersecurity certifications or specialized cybersecurity training. #LI-KG1 What’s in it For You? • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. • Social Impact: Make an impact in your community wit