Senior Analyst - Contract Administration

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Find your future at United! We’re reinventing what our industry looks like and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion, with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define tomorrow together. At United, we have some of the best aircraft in the world. Our Technical Operations team includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help keep them well cared for and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and Key Responsibilities: As a Senior Analyst – Contract Administration, you will coordinate financial and administrative processes for outsourced component maintenance and repair contracts, including Cost Per Flight Hour (CPH), Cost Per Aircraft Landing (CPAL), and Inflight Entertainment (IFE) agreements representing more than $300 million in annual spend. This role is responsible for ensuring accurate and timely supplier invoices, financial accruals, and contract payment administration while partnering with Finance to support budgeting and forecasting activities. The Senior Analyst works closely with Supply Chain, Finance, Procurement, suppliers, and other business partners to analyze contract performance, investigate financial variances, and support supplier payment and contracting decisions. The role also develops reporting and analytical solutions, identifies opportunities to improve business processes, and supports the development of tools and automation to increase efficiency and accuracy across contract administration activities. Key Responsibilities: · Manage monthly supplier invoicing and payment processes for outsourced component maintenance and repair contracts, including Cost Per Flight Hour (CPH), Cost Per Aircraft Landing (CPAL), and inflight entertainment (IFE) agreements. · Collect, validate, and analyze monthly flight-hour and aircraft cycle data to calculate supplier payments in accordance with contractual rates and terms. Coordinate invoice submissions, internal approvals, and payment tracking to ensure accurate and timely processing. · Partner with Supply Chain and Finance to manage financial accruals, monthly close activities, annual budgets, and forecasts. Identify, investigate, and resolve supplier contract variances, ensuring accurate financial reporting and appropriate adjustments. · Analyze contract performance, supplier activity, and component repair data to identify trends, discrepancies, and opportunities for improvement. Support CPAL over-and-above reporting monthly and collaborate with stakeholders to address recurring issues related to product failures, damage, and repair costs. · Review and interpret complex contract provisions to support Procurement and contract decisions. Calculate annual contractual price adjustments and validate supplier-proposed pricing to ensure compliance with established agreement terms and financial accuracy. · Develop and deliver financial reports, presentations, and ad hoc analyses to support Supply Chain leadership and cross-functional business partners. Translate complex data into meaningful insights that support supplier performance management and business decisions. · Identify opportunities to streamline contract administration processes through reporting enhancements, data analysis, and automation. Develop and improve tools that increase efficiency, accuracy, and visibility into supplier financial and operational performance. NOTE: This position is based at the CSC – Willis Tower in Chicago, IL. This position follows a hybrid work schedule with an expectation of three days onsite per week. Qualifications What’s needed to succeed (Minimum Qualifications): • Bachelor’s degree in finance, accounting, business, supply chain, or a related field, or 4 years of relevant work experience. • 2 years of analytical work experience demonstrating increasing responsibility in finance, supply chain, logistics, or a related field. • Strong proficiency in Microsoft Office applications, particularly Microsoft Excel. • Experience working with data querying tools and manipulating large datasets to support financial and operational analysis. • Strong analytical, critical-thinking, and problem-solving skills, with the ability to identify trends, investigate discrepancies, and develop actionable recommendations. • Ability to interpret financial data, analyze contract information, and identify variances or opportunities for process improvement. • Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment. • Excellent verbal and written communication skills, including the ability to develop presentations and communicate complex information to internal stakeholders. • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-sol