Senior Analyst-UI/UX Design

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives efficiency and business results across Gallagher digital properties. As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients and organization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization. We are in the midst of digital transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive experiences in a timely manner. It is an exciting time to be a part of Gallagher and the Digital Products team. We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital experience across the globe for Gallagher. Your talent and experience, from rapid prototyping and design on both customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and engagement. You will work alongside full-stack developers, scrum master, and product owners to continually enhance and improve the customer’s digital experience. Role will report to VP of Digital Products. Gallagher is one of the largest insurance, risk management and consulting firms with over 50,000 employees globally. Headquartered in Rolling Meadows, IL, this role will be hybrid in office. How you'll make an impact Responsibilities: Design System Management: Design System Management: Create, modify, maintain, and govern enterprise design systems and shared design libraries. Develop and document design guidelines, component standards, design patterns, variants, variables/tokens, and contribution processes to ensure consistency and scalability across products. Component Design: Design, build, and maintain official reusable UI components and component variants that align with established design system standards and accessibility requirements. AI Integration in Design: Understand the fundamentals of Artificial Intelligence (AI) and its applications in user experience design. Leverage AI tools and technologies to enhance design processes and create innovative user experiences. Collaborate with cross-functional teams to implement AI-driven solutions into design workflows. Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals. Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind. Collaborate with Digital Experience team and design review process Transform ambiguous thoughts and ideas into impactful experiences Collaborate, create, maintain, and evolve shared design libraries, foundations, variables/tokens, components, patterns, and documentation used across Gallagher products and teams. Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports. Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights. Advocate for the end user throughout research, design and development. Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally. Create user flows as requested for new experiences. Define UX requirements to guide developers. Experience working on agile project team Stay current with digital trends, tools and best practices Experience and comfortable working remotely and with distributed teams across different time zones. Participate in and support design system governance by reviewing component requests, evaluating design consistency, defining adoption standards, and ensuring compliance with enterprise design guidelines. About you Qualifications: Minimum Required Degree: Bachelor's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field Preferred Degree: Bachelor's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field. Master's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field is preferred Certificate(s)/Special Training: Certification in UI/UX Design, Human-Centered Design, or Interaction Design is highly preferred. Proficiency in design tools such as Sketch, Adobe XD, Figma, Photoshop and InVision. Training or certification in user research methodologies and usability testing to enhance skills in gathering and analyzing user insights. Certification in Design Thinking methodologies to support innovative problem-solving and user-centered design approaches. Familiarity with front-end development languages such as HTML, CSS, and JavaScript is a plus. Certification in advanced design thinking or user experience strategy is beneficial. Familiarity with Agile and Lean UX methodologies, with any relevant training or certification being a plus. Training