Senior Business Analyst – Account & Reference Data Management, Officer

Role Summary Alpha Data Services is seeking a highly motivated Senior Business Analyst to support the growth and strategic evolution of the Account & Reference Data Management practice. The role will work closely with Product, Architecture, Technology, Operations, EDM and Client Implementation teams to define, document, govern, and enhance account and reference data capabilities across the Alpha platform. The successful candidate will be responsible for analysing business requirements, documenting target operating models, defining governance controls, identifying data quality improvements, and supporting the delivery of strategic initiatives including Account Resolution, Automated Account Creation, Account Governance, Benchmark Governance, Entity Mastering, Account Health Monitoring, and Reference Data Services. This role requires strong business analysis skills, a detailed understanding of asset management operating models, and experience working with account, security, benchmark, portfolio, and reference data domains Key Responsibilities Business Analysis & Requirements Management • Elicit, analyse and document business, operational and data requirements. • Facilitate workshops across clients, operations, product, technology and implementation teams. • Produce business requirements documents, functional specifications and user stories. • Document current-state and target-state operating models. • Translate strategic objectives into detailed business and data requirements. • Support prioritisation activities aligned to the Account & Reference Data roadmap. Account & Reference Data Governance Support governance and control frameworks across: • Account Master Data • Account Hierarchies and Group Structures • Benchmark Relationships • Fund Relationships • Account Classifications • Lifecycle Status Management • Security-to-Account Relationships • Cross Reference Management • Source-to-Consumer Data Lineage • Distribution Controls and Fit-for-Purpose Rules • The analyst will identify control gaps, define standards and support implementation of governance processes across the data lifecycle. Account Resolution & Automated Account Creation Support the ongoing development of: • Account Resolution Services. • Automated Account Creation capabilities. • Shell Account governance models. • Account enrichment and validation workflows. • Account lifecycle management processes. • Exception management frameworks. • Fit-for-purpose release criteria. Responsibilities include documenting business rules, control requirements, exception scenarios and operational procedures. Data Quality & Control Frameworks • Define data quality controls and monitoring requirements. • Document validation rule logic. • Support development of exception management operating models. • Analyse reconciliation and data integrity issues. • Define remediation workflows and ownership models. • Identify opportunities for automation and process improvement. Operating Model & Process Documentation Develop and maintain: • Standard Operating Procedures (SOPs) • Operating Handbooks • Service Definitions • Process Flows • RACI Matrices • Governance Frameworks • Data Standards • Data Dictionaries • Policy Documentation The analyst will be expected to create executive-ready documentation suitable for governance forums, client implementations and operational teams. Dashboard & Management Information Requirements Partner with Operations and Technology teams to define reporting and analytics requirements including: • Account Health Dashboards • Client Entity Health Reporting • Data Quality Scorecards • Exception Management Reporting • Fund Matrix Reconciliation Views • Relationship Integrity Reporting • Workflow Impact Analysis • Audit and Control Reporting The analyst will define KPIs, business rules and visualisation requirements for Power BI solutions. Project & Change Delivery • Support strategic change initiatives across the Account & Reference Data domain. • Manage requirements through the delivery lifecycle. • Coordinate testing and business validation activities. • Support implementation planning and change management. • Contribute to roadmap planning and prioritisation. Key Deliverables The successful candidate will contribute to the delivery of: • Account Resolution Operating Models. • Automated Account Creation Frameworks. • Account Governance Standards. • Benchmark Governance Frameworks. • EDM Configuration Requirements. • Data Quality Rule Libraries. • Client Onboarding Requirements. • Account Health Dashboards. • Reference Data Governance Controls. • Account Hierarchy and Relationship Models. • Business Cases and Roadmap Proposals. • Executive Steering Committee Materials. Required Experience • 3 - 5 years experience as a Business Analyst within Asset Management, Financial Data Management or Investment Operations. • Strong understanding of account and reference data concepts. • Experience working with Security Master, Account Master or Reference Data platforms. • Experience documenting operating models and business processes. • Knowledge of project delivery methodologies including Agile and Waterfall. • Experience producing requirements documentation and process mapping. • Strong stakeholder management and communication skills. • Strong analytical and problem-solving capabilities . Preferred Experience Experience with one or more of: • State Street Alpha • Charles River (CRIMS) • EDM Platforms • MCH Entity Master • Security Master Services • Performance & Benchmark Data • Data Governance Programmes • Power BI • SQL and Data Analysis • Client Implementations and Onboarding These capabilities align closely with the strategic initiatives currently being developed within the Account & Reference Data operating model. Success Measures • Reduction in account and reference data exceptions. • Improved data quality and governance metrics. • Delivery of roadmap initiatives on schedule. • Increased automatio