Senior Business Analyst - E-ISAC

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Analyst - E-ISAC based in the United States. We are seeking an experienced Senior Business Analyst to bridge business stakeholders and data analytics teams within the electricity industry's cybersecurity and resilience ecosystem. In this role, you will translate strategic objectives and operational challenges into clear requirements, actionable insights, and effective technology solutions. You will analyze business processes, identify opportunities for improvement, and help develop meaningful performance metrics and reporting capabilities. Working closely with technical teams, project managers, and diverse stakeholders, you will support the delivery of data-driven initiatives that improve operational efficiency and decision-making. Your expertise in SQL, requirements gathering, and process analysis will help ensure that analytics solutions deliver measurable business value. This remote opportunity is ideal for a curious, analytical professional passionate about solving complex problems and strengthening the security and reliability of critical electricity infrastructure. Accountabilities • Business analysis and requirements gathering: Collaborate with stakeholders to understand strategic objectives, operational challenges, and improvement opportunities. Elicit, analyze, document, and validate business, functional, reporting, and data requirements. • Requirements documentation: Translate business needs into clear user stories, acceptance criteria, process flows, and technical specifications to support effective solution development and implementation. • Data analysis and insights: Conduct exploratory data analysis to assess business performance, identify trends, investigate issues, and support informed decision-making. • Metrics and reporting: Help define and maintain key performance indicators (KPIs), metrics, business rules, and reporting requirements that provide meaningful insight into organizational programs and operations. • Process improvement and solution design: Evaluate current and future business processes, identify opportunities to improve efficiency and automation, and enhance the user experience. • Business case development: Support business cases and cost-benefit analyses while assessing the potential impacts and risks of proposed solutions. • Stakeholder engagement: Serve as a liaison between business stakeholders, Data Analytics teams, project managers, and technical partners. Facilitate requirements workshops, solution demonstrations, stakeholder reviews, and feedback sessions. • Solution delivery and optimization: Support prioritization and delivery of analytics and technology solutions, identify data-quality and reporting gaps, monitor implemented solutions, and recommend improvements that increase business value and user adoption. • Documentation and communication: Maintain requirements documentation, process maps, decision logs, and project artifacts. Communicate findings, recommendations, business impacts, and project updates clearly to technical and non-technical audiences. • Continuous improvement: Contribute to ongoing operational enhancements and undertake additional responsibilities as required. Requirements • At least 7 years of experience as a Business Analyst, Data Analyst, Business Systems Analyst, or in a similar role supporting business and technology initiatives. • A bachelor's degree in Systems Analysis, Business, Computer Science, Information Systems, or an equivalent field. • Proven experience eliciting, documenting, and validating business and functional requirements. • Experience facilitating meetings, workshops, and requirements-gathering sessions with diverse stakeholder groups. • Ability to translate business needs into user stories, process flows, technical specifications, and acceptance criteria. • Strong analytical and problem-solving skills, including the ability to identify process inefficiencies and recommend practical improvements. • Demonstrated ability to independently use SQL to analyze data, identify trends, validate requirements, investigate business issues, and support KPI development. • Excellent written and verbal communication skills, with the ability to explain complex information to both technical and non-technical audiences. • Strong organizational skills and the ability to manage multiple assignments while working independently and collaboratively. • A goal-oriented mindset, intellectual curiosity, adaptability, and a genuine interest in solving complex business and technical problems. Preferred qualifications: • Experience supporting analytics, business intelligence, data science, or data engineering teams. • Knowledge of data governance, data quality, and master data management concepts. • Familiarity with Azure DevOps. • Experience using business intelligence and data visualization tools such as Power BI, Tableau, or similar platforms. • Familiarity with Microsoft Azure data, AI, and machine learning services or comparable cloud-based analytics platforms. • Experience with AI technologies, including prompt engineering, model training and tuning, and large language models (LLMs). Additional conditions: • Successful completion of a background check before employment. • Verification of identity and eligibility to work in the United States, including completion of required employment eligibility documentation. • Willingness and ability to travel to designated offices or meeting locations when needed, with eligible travel expenses reimbursed according to applicable policies. • The role is classified as exempt. Benefits • Annual salary: $120,000–$140,000. • Remote work: The position may be performed remotely, with the possibility of travel to offices or meeting locations when required. • Professional development: A culture that encourages continuous