Senior Business Analyst

About US The company Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit https://group.springernature.com/ to learn more about who we are and what we do. The Department This role is in our Springer Nature Technology division - a diverse group of over 700 people across our main locations in Germany, India, the Netherlands, Portugal, the United Kingdom, and the United States. Join the Portfolio & Governance Office of our CIO, where our mantra is simple yet powerful: "Do the right things. Do things right." Our team is dedicated to building a strategic, consistent, and transparent approach to how information and technology empower our entire enterprise. We focus on two essential objectives: fostering a unified vision for IT across the organisation and ensuring our IT organisation consistently delivers value through efficiency and clarity. If you're passionate about driving meaningful change at the intersection of technology, information, and business strategy, we’d love for you to be part of our mission! The Team The Business Architecture & Integration (BA&I) team , part of the Portfolio & Governance Office, is at the forefront of shaping and delivering transformative strategies that power the success of Springer Nature. We are a dynamic group of forward-thinkers, strategists and analysts who collaborate across the organisation to unlock opportunities, optimize processes and drive meaningful change. As a key player in enterprise-level transformation, we bridge the gap between business aspirations and technology solutions. Our team defines and executes global business architecture strategies, partners with stakeholders to discover customer-centric solutions and ensures seamless integration of acquired organisations into our ecosystem. Whether leading technical due diligence during M&A activities, orchestrating enterprise-wide business change or mentoring a thriving community of Business Analysts, our mission is clear: to create tangible business value, every day. By joining us, you’ll be part of a team that thrives on collaboration, embraces challenges and is committed to delivering impactful outcomes. We value strategic thinking, curiosity and a customer-first approach. Together, we’ll shape the future of Springer Nature by turning complexity into opportunity and ideas into action. If you’re ready to be part of a team that drives strategic transformation, fosters innovation and sets the standard for excellence, we’d love to hear from you. About the job Job summary We are seeking a Senior Business Analyst to join the Business Architecture & Integration team within Springer Nature Technology's Portfolio & Governance Office. The role operates at the intersection of business strategy, technology and organisational change. You will drive discovery activity, and support investment decision-making, portfolio management and strategic initiatives by helping stakeholders understand problems, evaluate opportunities and make informed decisions. You will work across complex and often ambiguous environments, collaborating with business leaders, technology teams, Enterprise Architecture, Customer Experience and operational stakeholders. As a senior practitioner, you will influence stakeholders, facilitate effective decision-making, mentor colleagues and contribute to the continuous improvement of the Business Analysis discipline. Key Responsibilities STRATEGIC BUSINESS ANALYSIS AND DISCOVERY • Lead discovery and business analysis activities across strategic, transformational and portfolio initiatives. • Frame complex business challenges by identifying underlying causes, defining desired business outcomes and establishing a clear change vision before evaluating solution options. • Translate strategic objectives into actionable recommendations, opportunities and initiatives. • Apply systems thinking to understand organisational, process, data and technology interdependencies. • Analyse risks, dependencies, costs, benefits and trade-offs to support effective decision-making. • Document current-state processes and models to identify inefficiencies or gaps. • Rapidly develop understanding of new business domains, operating models and technology landscapes. • Ensure recommendations and initiatives are aligned to measurable business, customer and employee outcomes. Portfolio, demand AND investment management: • Facilitate discovery, assessment and prioritisation activities that result in clearly defined initiatives and investment cases. • Develop and present investment cases articulating strategic alignment, expected value, risks, costs and benefits. • Support portfolio decision-making through analysis of dependencies, constraints, risks and opportunities. • Identify opportunities to optimise portfolio investments through technology rationalisation and simplification. • Guide business owners through governance and investment processes for business-led technology initiatives. • Ensure discovery outputs and recommendations consider relevant governance, architecture, security, data protection, accessibility and operational standards. • Ensure proposed initiatives define future process ownership, operational responsibilities, governance expectations and measures of success before investment decisions are made. • Ensure expected benefits and success measures are defined and traceable throughout initiative lifecycles. Technology Strategy, solution eva