Senior GTM AI Enterprise Architect - Commerce or Salesforce

Perficient is seeking a commercially minded Senior GTM Solution Architect for our Sales, Service Commerce and/or Salesforce Practice to independently own the client narrative, solution and estimate through origination — from discovery through proof-of-concept and into a delivery-ready scope — within our Solution Shaping career family. This is an AI-led role: we are looking for someone who shapes agentic solutions across the customer lifecycle — sales and revenue operations, customer service and contact center, and digital commerce. We care more about how quickly you learn a new platform than how many you already know. Perficient's Solution Shaping practice. A career family within Service Delivery — alongside Business Consulting, Technical Consulting, and Delivery Leadership — built to bridge pre-sales technical and business strategy with go-to-market execution across Perficient's partner ecosystem, including Commerce and/or Salesforce. Solution Design & Productization: • Lead the full pre-sales technical cycle for complex, high-value pursuits: discovery sessions, solution design workshops, architecture reviews, executive presentations, and proof-of-concept engagements • Translate client business problems into scoped, deliverable solutions, with staffing plans, solution estimates, and project assumptions that delivery can execute against without rework • Lead TCO and business case modeling at a Director level, able to frame the total cost and risk picture of a solution for a CFO or board-level audience, not just a technical one • Productize what works: identify offerings that can be packaged, priced, and scaled across multiple clients and verticals; develop the accelerators, reference architectures, and pricing models that make repeatability possible Pre-Sales Leadership & Revenue Accountability: • Own a personal sales target, co-selling alongside field sellers and remaining accountable for the deals you shape closing, not just for the quality of the proposal • Carry and manage your sales pipeline with the same discipline a senior seller would: accurate forecasting, stage hygiene, and clear visibility into where deals stand and what they need to close • Produce RFP responses, SOW scoping, and solution documentation to a standard that both wins the deal and protects Perficient in delivery, with explicit assumptions, bounded scope, and named risks • Remain lightly billable (4–12 hours per week) on deals you personally shaped, ensuring delivery fidelity to the solution as sold and preserving win-to-delivery credibility, a bounded commitment, not general bench capacity AI-First Innovation & Solution Growth: • Leverage AI tools across the pre-sales workflow to accelerate discovery synthesis, proposal generation, architecture documentation, and estimation without compromising the technical credibility that makes this role valuable Partner Relationships & Thought Leadership: • Build and maintain strategic relationships with partner sales, engineering, and product teams, serving as Perficient's face in partner conversations that influence deal routing, co-sell priority, and joint GTM planning • Act as a thought leader internally and externally, evangelizing capability areas at industry events, in client sessions, and in partner forums • Stay current on the partner ecosystem, market pricing, and competitive positioning in your capability areas, briefing leadership rather than being briefed by them • Partner with Service Line and GTM leadership on which offerings to invest in, which to sunset, and where Perficient has a credible right to win Practice Development & Mentorship: • Mentor L1 and L2 architects on solution design craft, partner ecosystem navigation, and the commercial discipline required to carry a revenue goal • Build practice IP that outlasts individual engagements: solution playbooks, discovery frameworks, estimation models, and PoC templates the broader team can use and iterate on • Hold L1 and L2 architects to the same commercial and documentation standards; quality of pre-sales output across the team reflects on this role's leadership Delivery Fidelity & Governance: • Ensure fluid transition from pre-sales to delivery; provide architectural guidance through the engagement lifecycle and remain accountable if the solution as delivered diverges from the solution as sold • Operate within Perficient's billability model with precision; the 4–12 hour weekly commitment on shaped deals is tracked and reported, not a flexible buffer or workaround for general delivery demand • 10–15+ years of professional experience in cloud, data, enterprise architecture, or a closely adjacent technical discipline, with meaningful time in a professional services or consulting environment • Proven pre-sales track record: discovery sessions led, architectures documented, SOWs scoped, deals closed, and a sales goal carried, not just contributed to • Hands-on production delivery history in the capability areas you will represent, verified, not self-assessed • Experience in solution estimation, staffing plan development, and assumption documentation that delivery teams can execute against • TCO and business case modeling experience at a level appropriate for CFO or board-level audiences • Active practitioner-level knowledge of AI tools and how to apply them to accelerate pre-sales workflows without compromising technical credibility • 3+ years of partner-aligned pre-sales experience (Salesforce, or Commerce focused ecosystem) preferred • Core stack: Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Revenue Cloud, Agentforce, Slack), Commercetools, Google CX, Twillo • At least one production-level agentic AI or Generative AI deployment, PoC-to-production, not PoC-only, preferred • Experience developing practice IP: reference architectures, solution playbooks, estimation frameworks, or productized offerings preferred • Industry vertical depth in one or more of: Healthcare, Life Sciences, Financi