Senior Manager, Business Analytics

About Us: Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others. At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters. This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place. We're looking for a Senior Manager, Business Analytics to lead the team that powers data-driven decision-making across Grow. You'll manage the Business Analytics team of 5+ analysts and report into the Senior Director, Business Operations. The scope is horizontal by design: your team partners with leaders across Customer Ops, RCM, Credentialing, Clinical, Strategic Partnerships, Provider Experience, and Finance, giving each function the insights, reporting infrastructure, and recommendations they need to operate effectively. You will define the Business Analytics strategy, build scalable infrastructure, and lead the team that ensures leaders have the insights and tools they need to operate effectively What You’ll Be Doing : • Define and lead the Business Analytics strategy for every operational function at Grow, managing a pod-based team that supports Grow horizontally across multiple departments • Partner directly with department leaders to turn ambiguous business questions into clear analysis, and clear analysis into decisions • Own the development of dashboards, reporting frameworks, and KPIs that give departments what they need to operate and make decisions • Lead, coach, and scale a team of analysts, moving them from executing requests to owning the recommendations that drive business impact • Build an AI-native analytics team by staying constantly current on new AI tools and capabilities for data and applying them to make your team more effective and efficient • Communicate insights and recommendations clearly to senior stakeholders, partnering with leaders to influence strategy, execution, and tradeoffs through data You’ll Be a Good Fit If : • You have 8+ years of experience in a quantitative role within fast paced technology environments, including experience leading data analytics teams that support multiple departments across a company. • You've managed a team of 5+ analysts and have experience scaling a team's size and its bar for output at the same time • You operate horizontally by instinct: comfortable holding many stakeholders and domains at once rather than specializing in one • You have a track record of coaching analysts from "technically correct" to "here's what this means and what we should do" • You're outcomes-obsessed, and can point to specific business changes your team drove, not just the projects it shipped • You have genuine, hands-on fluency with AI tools, with a real example of turning AI-driven work into a measurable change in team output • You've operated in a growth-stage environment, and are comfortable with ambiguity and shifting priorities rather than running a narrow function inside a large, stable org • You have strong stakeholder management and communication skills, and are comfortable partnering with and presenting to senior leadership • You are fluent in SQL with the ability to both set technical direction and roll up your sleeves on complex analyses or modeling work • You have a proven track record of partnering with Operations, Finance, and GTM teams to influence strategy, execution, and tradeoffs through data and clear communication. • You are motivated by improving access to mental health care and energized by owning ambiguous, high impact problems Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is $205,000–$250,000 USD Annually. This is a hybrid role with the expectation to work onsite from our NYC hub location three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location. Full Time Employee Benefits: • Health Benefits : Comprehensive medical, dental, vision, life, and disability coverage. • Grow for Grow: No cost access to therapy through the Grow platform (available to US employees) • Financial Wellness : Retirement savings programs and equity opportunities to help you invest in your future. • Flexible Time Off, Paid Holidays & Winter Break : Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge • Parental Leave : Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend. • Mental Health Mornings/Afternoons : Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break. • Wellness & Development Stipend : Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resourc