Senior Service Delivery Consultant (Risk Analytics)

WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! In addition, we provide a good work-life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp. WHY THIS ROLE IS IMPORTANT TO US As financial markets continue to evolve, the accuracy and reliability of risk analytics become increasingly important for our institutional investor clients. To support our continued global growth, we are looking for a Senior Service Delivery Consultant to join our Axioma Managed Services team in Manila and take ownership of analytics delivery for a portfolio of institutional clients. In this role, you will be part of a global team responsible for making sure clients receive accurate, timely risk analytics and data services they can depend on. You will work closely with Analytics Solutions Delivery consultants, product specialists, engineers, market data analysts and clients in an international, collaborative environment. WHAT YOU WILL BE RESPONSIBLE FOR The Senior Service Delivery Consultant will be part of a global team supporting SimCorp’s Axioma Risk clients within the Axioma Managed Services department. In this role, we expect you to: • Own end to end analytics data delivery for assigned clients, including holdings and pricing data import, report generation and analytics reconciliation, within agreed SLAs. • Triage and escalate workflow issues and unexpected analytics results early, and drive resolution with the appropriate teams. • Lead incident updates, delivery updates and answers to client questions with clarity and confidence, and prepare external RCAs with the internal teams. • Work with complex portfolio and instrument datasets, including OTC derivatives such as FX Forwards, Options and Interest Rate Swaps. • Build and apply a working understanding of AxiomaRisk’s infrastructure and batch workflows, including the delivery channels (API, SFTP) clients use to submit portfolio positions and receive risk analytics. • Maintain accurate documentation of business processes, operational procedures and functional guidelines, and improve them where you see a better way. • Coach newer colleagues and share knowledge with Managed Services teams in other regions. WHAT WE VALUE • 5 or more years of experience in managed services, production support or data operations in financial services. • Bachelor’s or Master’s degree in Finance, Financial Engineering, Mathematics, Computer Science or Engineering from an accredited institution. • Solid understanding of equity, fixed income and derivative instruments. • Experience handling incidents against SLAs and communicating clearly with clients. • Experience with data quality checks, reconciliations and exception handling. • Solid SQL, plus Python or a similar scripting tool, to investigate data issues independently. • Solid analytical and quantitative problem-solving skills, with a detail-oriented mindset. • Effective written and verbal communication skills in English. • Ability to work effectively in a global, cross functional team across multiple time zones. ADDITIONAL VALUABLE SKILLS • Experience with a risk or portfolio analytics platform, such as AxiomaRisk, MSCI RiskMetrics/BarraOne, Aladdin, Bloomberg PORT or SimCorp Dimension. • Knowledge of risk analytics and derivatives pricing. • Familiarity with ITIL practices and case management or ticketing tools such as Salesforce, Jira or Azure DevOps. • CFA or FRM, completed or in progress. • Exposure to cloud native platforms. SimCorp Manila Benefits*: • HMO coverage from Day 1 • Group life insurance for the employee • Monthly allowances (rice, transportation, internet and well-being) • 13th month pay and discretionary bonus • Develop your career in an international environment • Integration events and charity projects • New office located in Bonifacio Global City Working arrangement: • Hybrid work arrangement: 2 days per week in the office • Working hours: APAC schedule (9:00 AM - 6:00 PM), with flexibility to overlap a few hours with the EMEA team as needed. **SimCorp proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the 3rd consecutive year May26-27. This certification underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees** **We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.** BENEFITS: Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days. NEXT STEP: Please send us your application in English via our career site as soon as possible, we process incoming applications