Senior Specialist, Production Services Application Support Analyst

Senior Specialist, Production Services Application Support Analyst At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Specialist, Production Services Application Support Analyst to join our insights investment team. This role is located in Pune. In this role, you’ll make an impact in the following ways: • Proven track record supporting the thinkFolio Investment Management Platform • Proven track record of providing support in a fast-paced, user-facing role • Strong SQL essential with any knowledge of Cadis, Control M, QlikView and Reporting Services advantageous • Structured approach to identification, definition and prioritisation of new work • Ability to make best use of available resources and identify where external or 3rd party resources are required • Can understand advice given from technical specialists and assess the impact in relation to actual requirements • I Ability to work with incomplete information and to determine dependencies and constraints, likely to be of a highly technical nature • Deals confidently with conflict, able to maintain a strong professional relationship whilst resolving difficult problems • Ability to take ownership and action when required • Ability to match available technical solutions to business requirements • Openness and Integrity - Able to “do the right thing” under high pressure demands To be successful in this role, we’re seeking the following: • Bachelor’s degree in Business, Finance, or related field required. • Typically 5-6 years of experience within financial services. • Strong leadership and collaboration skills across diverse teams, with excellent interpersonal skills for client interactions. • Experience in holding teams responsible to department KRI’s and undertaking annual performance reviews with teams. • Demonstrable interest in continuous learning and delivery of process improvements, including the use of digital tools and AI. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025 • World’s Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.