About this role
Intuit is a global platform company that is on a mission to power prosperity worldwide for consumers, small and mid-market businesses and the self-employed. To achieve this, the Fintech Risk organization is looking for a strong Senior Staff Fraud and Risk Analyst to strengthen our first line of defense risk and controls program within Risk Governance.
As a Senior Staff Fraud and Risk Analyst, you will partner with a wide range of cross-functional teams to understand and document our risks and controls, monitor and test the effectiveness of risk controls, and/or validate models to ensure a strong first line of defense control environment. You will deep dive into data and business processes and interact with leaders to showcase end-to-end controls at various stages of the customer lifecycle, control effectiveness, and/or model performance. More importantly, you will drive the transformation of governance work to unlock the power of data and technologies to better serve our business and customers.
Responsibilities
• Understand business processes, risks, and controls quickly and in-depth with a focus on assessing and documenting risks and controls for new offerings and AI-focused initiatives while building strong relationships with stakeholders in Product, Policy, Data Science, Operations, Accounting, and Compliance
• Develop strong AI risk governance frameworks with expansion-ready controls and oversight guidelines to enable successful AI-focused policy and operational Fintech Risk initiatives
• Drive risk and control assessments, including documentation of process narratives, flows, and control definitions that mitigate risk to be maintained within a GRC tool
• Conduct and/or participate in detailed walkthroughs and inspection testing with cross-functional teams to establish controls and determine effectiveness, identify gaps, and propose recommendations
• Identify, evaluate, and document testing of controls and/or independent validation of models, systematically retaining documents that substantiate testing and validation results according to plans
• Develop polished dashboards and visualization for daily control monitoring capabilities to ensure business processes are working in compliance with risk policies
• Retrieve, analyze, and interpret data from various sources to determine conclusions and/or recommendations
• Deep-dive into problems and resolve issues to drive conversations forward across teams independently with meaningful business outcomes
• Drive remediation efforts, create and track action plans, and support the timely resolution of issues to mitigate control findings or deficiencies with stakeholder groups
• Document and communicate concisely and regularly to non-technical audiences, both in verbal and written presentations
• Create procedures, dashboards, alerts, scripts, AI skills, and other automations leveraging AI and other techniques to increase efficiency and productivity in risk governance processes
• Perform insightful analyses of complex processes or requirements highlighting key trends and areas of focus and demonstrate a strong understanding of their association to risk and controls, policies, and/or models
• Lead and shape functional strategy with proactive strategic initiative development leveraging AI at the business unit level and drive system migrations for the broader program
• Operate independently in ambiguous environments and develop scalable frameworks and analytics capabilities that move the needle at the business unit level
• Provide guidance and mentorship to team members across the team to grow their skills and capabilities
• Follow industry trends to develop strategic solutions that are best-in-class and meet industry standards from a risk governance perspective
Qualifications
• 10+ years of relevant business experience including Risk, Finance, Compliance, Audit, or other related subject areas within a fintech, payment processing, lending, or online banking operations organization
• Bachelor’s degree (Master’s degree preferred) in STEM, Business, Finance, Economics, or related field
• Advanced experience with R, Python, and advanced SQL skills and visualization tools such as Quicksight, Tableau, or others
• Advanced experience with both AI skill development and oversight of AI-focused initiatives from a risk governance perspective
• Clear understanding of risk and controls management, monitoring, testing, and/or model validation methodologies
• Strong project and time management skills with ability to lead, multi-task, and prioritize multiple workstreams independently while delivering effective results
• Outstanding communication skills with the ability to influence decision makers and build consensus with teams
• Team player with proven relationship-building skills and comfortable interacting with different levels of leadership throughout the organization independently, including executive leadership
• Knowledge of statistical methods, techniques, and formulas to test and determine the reliability and soundness of results
• Experience and passion with automating manual process and streamlining work systematically
• Advanced analytical mindset, business acumen, and a drive/curiosity for continuous learning
• Familiarity with machine learning and artificial intelligence models; knowledge of both theory and application to different use cases is a plus
• Ability to independently demonstrate strong execution and operational excellence, customer-centric outcomes, and acceleration of teams
• Prior leadership and strategy development experience
• Experience in Fintech with a focus on risk and controls from a money movement perspective is preferred
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefi
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