Specialist- Commercial Reporting & Analytics (CRA)

Title: Specialist- Commercial Reporting & Analytics (CRA) Career Level: D2 Role purpose Provide end-to-end operational and commercial coordination for CRA, connecting Service Leads, GPOs, Finance and leadership to deliver accurate workforce reporting, recharge management, financial insight and executive governance. About AstraZeneca AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. Introduction to role: Are you prepared to lead the functional and fiscal rhythm of a sophisticated, multi-service analytics organization? You will turn fragmented inputs into clear decisions that move the business forward. Do you thrive on connecting people, processes and data to create a reliable foundation that leaders trust? Serving as the CRA Operations Supervisor, you will anchor the monthly operating cadence and quarterly leadership reporting that underpin investment choices, personnel planning and commercial recovery. Your work will convert detailed workforce, demand, recharge and cost information into concise narratives and actions that drive productivity, fund priority work and ultimately help bring medicines to patients faster. You will partner closely with Service Leads, Finance, process owners and business collaborators to strengthen controls, improve data quality and evolve charging models as services scale. From day one, you will set the pace for reliable submissions, sharp variance explanations and proactive risk management that builds confidence across the leadership team. Accountabilities: • Recharge and commercial management: Lead the end-to-end recharge cycle across services, ensuring accurate inputs, validated assumptions and reconciliations to volumes, workforce plans and approved cases. Prevent missed recovery, maintain audit-ready models and support the shift from FTE-based to volume-based charging. • Workforce planning and FTE governance: Own monthly FTE actuals and forecasts, coordinating hiring, attrition, internal moves and phasing. Explain variances versus budget and plan, keep approvals current, and align capacity with demand, utilization, efficiency and recharge outcomes. • Financial operations and P&L support: Provide analytical support on labor, third-party spend, internal recharges and efficiency. Track purchase orders and accruals, prepare reconciliations and schedules, and surface risks, opportunities and corrective actions for monthly reviews and planning cycles. • Benefits, efficiency and business-case governance: Maintain consolidated tracking of benefit delivery, insourcing and efficiency initiatives. Validate assumptions and outcomes with collaborators, align reporting across workforce, recharge and P&L, and highlight realization risks early with practical mitigations. • Operational and executive reporting: Produce a complete, consistent monthly operational and commercial pack and coordinate leadership reporting on a quarterly basis. Translate sophisticated detail into decision-focused summaries that explain movements, implications and required actions, and drive data consistency and automation across systems and dashboards. • Collaborator and governance leadership: Act as the central coordination point across Finance, Service Leads, key process coordinators, and Business Leads. Manage a clear calendar for data collection, validation, submission, and follow-up. Lead governance reviews, oversee actions to closure, and influence without authority to set a higher standard for data accuracy and completeness.nes. Crucial Skills/Experience: • 8-12 years of meaningful experience in operations management, business operations, commercial operations, finance operations, PMO, workforce planning, shared services or a comparable cross-functional role. • Demonstrated experience with cost allocation, recharges, budgeting, forecasting, accruals, commercial analysis or P&L support. • Experience consolidating inputs from multiple teams and presenting accurate reporting to senior collaborators. • Solid understanding of arguments, benefits realization, productivity measurement and governance processes. • Bachelor’s degree or equivalent experience or equivalent confirmed experience in finance, business, operations, analytics or a related rigor. • Commercial and financial competence, with understanding of P&L drivers, labor and third-party costs, recharges, accruals, forecasts and arguments. • Analytical thinking, with the ability to reconcile sophisticated datasets, identify anomalies, test assumptions and explain variances clearly. • Collaborator influence, building trusted relationships and influencing senior collaborators without direct authority. • Executive communication, developing simple, clear summaries from detailed operational and financial information. • Planning and control, running recurring cycles reliably, maintaining documentation and handling high-reaching deadlines. • Digital fluency with sophisticated Excel capability and confident use of PowerPoint and Power BI. • Continuous improvement attitude to simplify processes, strengthen controls and advance reporting automation and data quality. Desirable Skills/Experience: • Familiarity with Jira and ServiceNow. • Experience supporting the transition from fixed headcount billing to usage-based charging, including service catalogues and true-up mechanisms. • Background in shared services, global operations or multi-service environments with sophisticated collaborator landscapes. • Proven track record establishing a single source of truth across multiple systems and driving automation in operational and finance reporting. • Exposure to third-party spend analytics, purchase-order lifecycle management and quarter-end readiness. Why AstraZeneca: Here, innovative thinkers and proble