Specialist, Systems Analyst - Claims

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking for an enthusiastic Systems Analyst to tackle complex business challenges and develop best practices for requirements management. The ideal candidate is curious, thrives in a collaborative environment, and is eager to embrace new technologies to support the team’s delivery. As a Systems Analyst, you will partner with the business to understand business needs and outcomes using a variety of analysis techniques. You will translate business outcomes into solution detailed requirements using techniques such as facilitation and visual management. A Systems Analyst should have a broad technology and analysis toolkit including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, analyzing data elements, and solving problems with collaboration. Work products can range from small defects to large projects. Responsibilities : • Collaborate with the business to understand needs and outcomes. • Translate needs and outcomes into functional and non-functional requirements. • Partner with Agile technology team to deliver solutions, including in 3 Amigos and Design sessions Ideal Candidates : • Curious, collaborative, self-motivated, and passionate about learning new technologies and overcoming challenges. What We’re Looking For : • Knowledge of Guidewire ClaimCenter and Apigee is preferred. • Experience using AI in the Requirements Lifecycle • Experience in gathering, updating, and maintaining requirements documentation (i.e. Figma, Visio, JIRA). • Ability to lead requirement sessions with business partners and other technology professionals. • Clear, concise communication style. • Ability to assess risks and proactively communicate with appropriate individuals. • Experience or interest in learning SQL for data analysis Work Arrangement: This role follows a hybrid schedule and requires in-office presence in Columbus, Ohio two days per week, Wednesdays and Thursdays. Location Requirement: Candidates must be based within a commutable distance to Columbus, Ohio. Work Authorization: This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program. #LI-AZ1 Job Description Summary If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Systems Analyst, you’ll partner with the business to understand business needs and outcomes and provide a range of analysis skills related to understanding and achieving those outcomes.  You’ll translate business outcomes into solution requirements using techniques such as facilitation and visual management. A Systems Analyst should have broad technology and analysis experience, including facilitating large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and solving problems using a collaborative style. You’ll be engaged in work efforts at all scales, ranging from minor defect fixes and enhancements to the development of new applications.  You’ll also work on all types of solution approaches (e.g., custom development, package implementation) and domains (e.g., all application types, data warehouses, web, and cloud). Job Description Key Responsibilities: • Leads or partners with business stakeholders, Architects, and technology professionals to understand business needs, desired outcomes, and solution context, align requirements to target architecture and technical guardrails, and surface impacts, dependencies, and trade-offs. • Manages complex requirements and drives business alignment through facilitation, visual management, and stakeholder collaboration. • Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. • Leads the development, clarification, and maintenance of detailed requirements work products and supporting documentation, and drives verification, traceability, and management of functional and non-functional requirements across the delivery lifecycle. • Supports or leads the complete requirements lifecycle from idea through implementation across complex initiatives. • Provides complex analysis of business processes, systems, data, and performance measures to support business outcomes, identify quality improvement opportunities, and strengthen decision-making. • Leads data-informed discovery by using usage and performance data to identify opportunities, validate assumptions, and translate insights into clear recommendations that balance customer needs, business value, technical feasibility, and product strategy. • Uses technical knowledge, business analysis expertise, and interpersonal skills to communicate, negotiate, and solve problems with stakeholders and team members. • Coaches less experienced analysts and raises the quality, consistency, and repeatability of analysis and requirements practices. May perform other responsibilities as assigned. Reporting Relationships: Reports to a Technology Manager or Director. Typical Sk