Sr Analyst, Loyalty Operations

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication. Key Responsibilities: • Lead Project Teams of Analysts and other associates • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge. • Deliver presentations to teams and executive leaders and sponsors. Direct Manager/Direct Reports: • Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers) • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action). Travel Requirements: • Typically requires overnight travel less than 10% of the time. Physical Requirements: • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. Preferred Qualifications: • A Master's Degree is preferred. • (5 years of work experience is preferred) Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: • No additional education Minimum Years of Work Experience: • 3 Preferred Years of Work Experience: • No additional years of experience Minimum Leadership Experience: • None Preferred Leadership Experience: • None Certifications: • None Competencies: • Experience leading high performing teams • Consulting management and/or project management. • Strong quantitative skills such as statistics and data analysis • Problem solving • Strong Operations, Retail and/or field knowledge