Sr. Mgr. DT O2C Functional Analyst

Date Posted: 2026-10-23 Country: United States of America Location: US-NC-CHARLOTTE-2730 ~ 2730 W Tyvola Rd ~ TYVOLA Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. We are hiring an ERP Business Analyst – Order to Cash (O2C) to help drive our Collins Process & Systems Transformation program. The Collins Process & Systems Transformation Program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems and customer related applications. Collins has chosen SAP’s S/4HANA to enable our future ERP system and has largely concluded the strategic definition and design phase and is now entering the initial blueprinting, build and support phases. The ERP Business Analyst – Order to Cash (O2C) is responsible for successful delivery within each phase of the program: • Blueprint – detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions. • Build – collaborate with an integrated team of external resources and internal Collins team members in the configuration and development of system capabilities. • Testing – support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution. • Cutover & Hypercare – support successful migration from legacy systems to new environments. Support go-live and the continuation of Collins business’ financial and operational performance. You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP’s S/4HANA solution. ** This is a hybrid position based out of one of Collins’ major facilities** What You Will Do: • Collaborate with business, digital, and cross-functional teams to understand ERP requirements, with a focus on Opportunity-to-Cash processes, including opportunity management, quoting, contracts, sales orders, billing, and collections. • Support the design and implementation of S/4HANA solutions that improve workstream processes and align with the desired Collins operating model and industry best practices. • Support new and innovative solutions that advance digital and business strategies, improve customer experience, and enable common processes across business units. • Assist in evaluating bolt-on applications for customer relationship management, configure-price-quote, contract management, and customer portals based on functional requirements and the desired standard operating model. • Support integration requirements and testing between S/4HANA and customer-facing applications to enable accurate data exchange across the Opportunity-to-Cash lifecycle. • Assist with documenting and testing sales order management, pricing, credit management, order fulfillment, invoicing, returns, and credit and debit memo processes. • Support accounts receivable activities, including cash application, collections, dispute management, and reconciliation, in collaboration with finance teams. • Assist data and process teams with mapping, cleansing, conversion, and validation of customer master data, pricing records, contracts, open sales orders, and accounts receivable balances. • Document common solutions, including configuration documents, end-to-end process flows, business rules, and data policies. • Assist in preparing functional specifications for forms, reports, enhancements, conversion programs, integrations, and workflows within the workstream’s scope. • Support end-to-end testing and test automation across Opportunity-to-Cash processes, including test scenario development, execution, defect tracking, and resolution validation. • Assist with reporting and analysis of key process measures, such as order cycle time, billing accuracy, overdue receivables, and days sales outstanding. • Travel expectations 25-50% Qualifications You Must Have: • Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience. • U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. • Minimum of 10+ years' experience in SAP systems with Order to cash experience. • Strong understanding of digital processes for the Order to Cash workstream in the following focus areas: quotes, Government and commercial contracts, sales orders, returns, delivery, shipping, pricing and billing finance processes, EDI, customer applications. Ability to translate business needs into system requirements and process improvements. • Experience with SAP systems including system configuration, data management, and reporting capabilities. Qualifications We Prefer: • Experience working on large, complex A&D enterprise projects -- or similarly regulated, large organization • Excellent verbal and written communication skills • Demonstrated skills in creative thinking, problem solving and decision-making • Ability to prioritize and meet deadlines of multiple projects • Strong organizational and project management skills • Experience