Sr. Process Innovation Specialist

Job Summary Drive data-driven process innovation across fulfillment and warehouse operations by applying analytical thinking, structured problem-solving, and continuous improvement methodologies. Partner with cross-functional teams to identify opportunities, influence decisions, and deliver scalable solutions that improve productivity, quality, and operational efficiency. Key Responsibilities • Analyze operational data to identify process bottlenecks, inefficiencies, and improvement opportunities across warehouse operations. • Apply structured problem-solving and root cause analysis to design and implement sustainable process improvements. • Collaborate with Operations, Product, Engineering, and other stakeholders to align priorities and drive optimization initiatives. • Develop KPIs, dashboards, and reports to support data-driven decision-making and effectively communicate performance insights. • Lead cross-functional projects and pilot programs from concept through implementation, ensuring measurable business impact. Basic Qualifications • Bachelor's degree in Industrial Engineering, Engineering, or a related field. • 3+ years of experience in process improvement, operations excellence, supply chain, logistics, or fulfillment center operations. • Strong analytical and logical reasoning skills with the ability to solve complex operational problems using data. • Strong understanding of KPI development, root cause analysis, process mapping, and workflow optimization. • Proven ability to collaborate with cross-functional stakeholders, influence decisions, and drive execution in a fast-paced environment. • Strong verbal and written communication skills in English. Preferred Qualifications • Experience performing large-scale data analysis using SQL, Excel, Python, R, or similar analytical tools. • Experience with simulation, optimization modeling, or operations research techniques. • Familiarity with warehouse management systems (WMS), automation technologies, and operational analytics platforms. • Experience leading cross-functional projects from concept through implementation. • Demonstrated ability to translate complex data into actionable business insights.