Staff Product Manager - AI / ML

About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. About the role We’re expanding our investment in machine learning and building more customer-facing ML applications. To support that growth, we’re looking for a product leader to help shape the strategy for this function. You’ll work closely with engineers, data scientists, and product and commercial partners to bring ML into the customer experience and help drive growth across the Fanatics ecosystem. This is a high-visibility role at the center of how we measure and improve the impact of our growth investments. Responsibilities • Own product strategy for customer-facing ML applications in our flagship product, tied to the ecosystem group’s key objectives: customer acquisition cost, cross-sell rates, and engagement • Design non-deterministic product solutions where models play a central role, and decide where ML adds value • Define how model performance is measured and evaluated, including measurement for probabilistic outputs • Run experimentation and testing as a core part of how the team decides what to ship • Partner with ML engineers and data scientists on requirements and evaluation, and with commercial and CRM teams who are working toward revenue targets • Translate between technical and non-technical stakeholders, educating partners who don’t have an ML or quantitative background • Make pragmatic tradeoffs and move quickly, balancing model quality against business needs Experience and Skills • Senior product management experience, with a track record in product growth, experimentation, or data-driven consumer products • Quantitative background: statistics, measurement for probabilistic systems, or experience with LLM evaluation frameworks • Ability to make ML-specific product decisions and evaluate model performance (you don’t need to have been a data scientist) • Experience in consumer-facing product environments with large user bases and mature data and experimentation practices • Strong communication skills, with patience for teaching non-technical stakeholders • A flexible, pragmatic mindset: comfortable compromising and moving fast rather than waiting for perfection Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-Remote #LI-AL1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $161,500 — $212,500 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .