System Analyst - Senior

Overview: SOFTSWISS continues to expand the Delivery team and is looking for System Analyst. We need a true, experienced professional who shares our culture and values. Key responsibilities: • Design and optimize CRM architecture, improve user experience through front-end customizations. • Integrate HubSpot with Company’s internal systems and third-party tools in line with security requirements. • Build effective Clients management workflows in collaboration with business stakeholders, deliver reports that support informed decision-making. • Administer and configure HubSpot, including automated workflows, data quality controls, and user permissions management. • Advise and support users, helping with effective HubSpot’s features usage. Required Experience: • Strong analytical and system architecture skills. • Hands-on development and debugging experience with Python and JavaScript/TypeScript, with familiarity with Node.js and React.js. • Proficiency with debugging and API testing tools such as browser developer tools and Postman. • Knowledge of SQL and NoSQL databases. • Understanding of DevOps practices: experience with Docker and Kubernetes. • Experience with message brokers such as Kafka. • Understanding of REST APIs and experience building system integrations. • Work experience with Jira and Confluence. • Russian proficiency at Fluent level (C1+). Nice to have: • Experience with ClickHouse • Experience configuring HubSpot or other CRM systems. • Experience with Zapier, Make, or Clay. • Hands-on experience with AI tools such as Claude and automation platforms such as n8n. • English proficiency at B1+ level (Intermediate). Our Benefits: • Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events