Warranty Analyst

• The Warranty Supplier Recovery Engineer is responsible for recovering the warranty spend amount from NA suppliers ( for supplier parts failures in Ford vehicles built in NA & sold globally) for allocated commodity ( Eg : Power train, Electrical, Interior , Underbody, Exterior). • Responsibilities include sending the monthly debit packs/warranty claims to suppliers and needs to manage supplier responses/queries through emails/meetings. • In the event of supplier disputes, they need to work with Ford PD/Product Development team to resolve it. • Negotiate with suppliers to get better share rate % / recovery for Ford. • If supplier wants physical parts for analysis, they need to coordinate and ship samples to suppliers. They must get failure/root cause analysis report from suppliers to prevent failure recurrence. • Responsible to implement efficiency innovation projects through automation of manual reports if any by utilizing data analytical tools. • Overall, the intent of this team to get recovery for Ford and to improve suppliers’ parts quality thereby increasing retention at Ford network. Mandatory Skills: • Good communication (both oral & written), presentation and Interpersonal skills. • Data Analytics/Software & Technology skills (like Python, Power Automate, Power Apps, Power BI etc.,) • Technical/Engineering skills. • Passion to acquire new skills. Preferred Skills: • Negotiation & supplier handling skills. • Advanced computer skills (e.g. Excel Macros, Pivot table, conditional formulas, analytics etc.) • Analytical & Problem solving. • Collaboration. BE (Mechanical/Automobile/Mechatronics/EEE/ECE) & MBA (preferred but not mandatory) Min 4~5 years of relevant work experience in automotive industry.