Demand & Orders Analyst

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. CATERPILLAR REMANUFACTURING Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding to work, with an inspiring team, where every contribution matters. Caterpillar Remanufacturing Division (Reman) has an exciting opportunity for a Demand & Order Analyst located in our Corinth, MS facility. This position supports customer inquiries for order lead time and order configuration change. Responsible for new orders and order change, make sure requests can be successfully received by order system. What You Will Do: Primary Responsibilities: • Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions. • Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective. • Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc. • Aligned customers order with Sales production plan to achieve the monthly goal. • Primary contact with other departments department to manage sales and customer priorities. What You Will Have: • Accuracy and Attention to Detail (Basic): Completes tasks with precision and follows procedures to keep results error-free. • Analytical Thinking (Basic): Uses analytical tools and techniques to identify root causes and develop solutions. • Data Gathering & Analysis (Working Knowledge): Collects, documents, and analyzes data from multiple sources following established processes. • Demand Management (Basic): Understands the key principles, tools, and risks of planning and managing product demand. • Effective Communications (Basic): Communicates clearly and accurately, both verbally and in writing. • Forecasting (Basic): Familiar with common forecasting tools, data sources, and measures used to estimate demand and production needs. • Planning and Organizing (Basic): Manages time, priorities, and resources to keep work on schedule. • Problem Solving (Basic): Applies a disciplined approach and accepted procedures to analyze, resolve, and escalate issues. Who This Role Is Great For: • Detail-oriented professionals who take pride in getting orders right the first time. • Customer-focused communicators who enjoy being the go-to contact for order, lead time, and scheduling questions. • Problem solvers who like working with data to evaluate requests and find workable solutions. • Team players who collaborate across sales, production, materials, and logistics to meet shared goals. • Organized multitaskers who thrive in a fast-paced manufacturing environment with shifting priorities. • Early-career supply chain or business professionals looking to grow their skills in demand and order management. Degree Requirement: • Degree or equivalent experience desired Preferred Qualifications: • Bachelor's degree in Supply Chain Management, Business, Operations Management, or a related field. • 1–3 years of experience in order management, customer service, production planning, or supply chain within a manufacturing environment. • Experience with ERP or order management systems (e.g., SAP, Oracle, or similar). • Proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis. • Familiarity with Sales & Operations Planning (S&OP), demand planning, or production scheduling processes. • Experience working directly with customers, dealers, or internal stakeholders to resolve order and delivery issues. • Knowledge of remanufacturing, engines, or heavy equipment products is a plus What You Will Get! Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). • Medical, dental, and vision coverage • Paid time off plan (Vacation, Holiday, Volunteer, Etc.) • 401k savings plan • Health savings account (HSA) • Flexible spending accounts (FSAs) • Short and long-term disability coverage • Life Insurance • Paid parental leave • Healthy Lifestyle Programs • Employee Assistance Programs • Voluntary Benefits (Ex. Accident, Identity Theft Protection) All eligible candidates MUST pass the following pre-employment screenings before they can be hired to any Caterpillar position: • Background Screening • Drug & Alcohol Screening Please ensure you frequently sign into your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareers Keep a frequent check on emails as correspondence will be sent to the email that you used to apply with. If you wish to know the status of your ap