Senior Analyst - Global Procurement (Hybrid)

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Role Summary The Senior Analyst, Global Procurement supports Procurement Enablement initiatives across process improvement, systems, data, and digital solutions. Reporting to the Director of Procurement Enablement, this role owns assigned workstreams and supports team priorities from analysis through implementation. The role develops process maps and requirements, coordinates stakeholders, analyzes data, supports testing and implementation, and tracks milestones, risks, actions, and outcomes. The role also develops reporting and dashboards and helps identify and implement workflow automation and AI-enabled solutions. Success requires disciplined project execution, strong analysis, clear communication, timely follow-up, and proactive escalation of risks and blockers. Core Accountabilities Ø Support Source-to-Pay Process Transformation • Document and analyze current-state Source-to-Pay processes and contribute to future-state process, control, and capability designs. • Identify process gaps, bottlenecks, root causes, and improvement opportunities, and develop evidence-based recommendations. • Gather stakeholder input and translate business needs into process maps, functional requirements, user stories, and acceptance criteria. • Support solution design, testing, implementation readiness, deployment, issue resolution, and post-implementation stabilization. • Maintain accurate requirements, process, decision, testing, and system documentation in accordance with governance and compliance requirements Ø Execute Workstreams and Digital Solutions • Own assigned workstream plans and deliverables, including milestones, dependencies, actions, risks, issues, decisions, and status reporting. • Coordinate Procurement, Technology, business stakeholders, vendors, and subject-matter experts to maintain momentum and complete timely handoffs. • Escalate blockers, unresolved decisions, scope changes, and delivery risks with clear options and recommendations. • Identify and assess workflow automation and AI use cases, including expected value, feasibility, risks, and prioritization. • Configure and test approved workflows, automations, reports, and AI-enabled solutions within authorized access and change-control procedures. • Develop SOPs, training materials, stakeholder communications, and adoption support for new or improved processes and tools Ø Develop Procurement Analytics and Insight • Develop and maintain dashboards and recurring reporting for Source-to-Pay performance, workstream progress, and transformation outcomes. • Partner with process owners and stakeholders to define KPIs, baselines, targets, metric definitions, and calculation methods. • Gather, validate, and reconcile data from approved sources and coordinate with data owners to resolve quality issues. • Analyze trends, performance gaps, and root causes, and translate findings into actionable recommendations. • Measure pre- and post-implementation results and automate recurring reporting where appropriate. Please note: This is a hybrid role based in Chicago, requiring 2-3 days in office. Qualifications What’s needed to succeed (Minimum Qualifications): • 2+ years of relevant procurement, sourcing, supply chain, or related business experience. • Bachelor's Degree. • Experience conducting data analysis and sourcing evaluations to support business decision-making. • Experience working with suppliers, contracts, procurement processes, or supply chain operations. • Ability to communicate effectively and collaborate across multiple business functions (Procurement, Technology, Finance, and business teams) • Experience supporting cross-functional process improvement, system enhancement, implementation, or transformation initiatives. • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): • Working knowledge of Source-to-Pay processes and procurement systems. • Experienced with procurement platforms such as Contract Management, Contract Authoring, Sourcing, Smart-Intake orchestration, or similar tools and systems. • Experience creating KPI dashboards, reporting, or metric design frameworks. • Exposure to process automation or continuous improvement initiatives. • Understanding of system integrations, data flows, workflows, and enterprise system architecture. • Change management skills including stakeholder alignment, communication, training, and user adoption • Hands-on technical aptitude, including experience or familiarity with system configuration, workflow automation, low-code/no-code tools, or AI-enabled solutions. • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem solving. • Applies critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy and security. The base pay range for this role is $81,795.00 to $106,602.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an